Why is Android strategic for Google?
- Matthew Shun
Broadly speaking, smartphones represent two main revenue opportunities:
- Sales of smartphones themselves (hardware sales)
- Transactions on the phone via a digital storefront (platform sales)
It is instructive to compare and contrast Google and Appleâs respective approaches to this market. Appleâs smartphone strategy can be characterized as a âwalled gardenâ approach, where the OS and hardware are developed, bundled, and sold as a single unit, which affords Apple maximum control of the ecosystem for iPhone users. As Apple has dominated the US smartphone market, it has leveraged this control to substantially grow its services business, capturing revenue from platform sales like paid iPhone apps, in-app transactions, and Apple Music subscriptions.
While Google does offer Android on Pixel phones, it primarily licenses the OS to other hardware manufacturers, like Samsung, with the strategy of maximizing platform sales by trying to capture revenue from every sale that happens on a smartphone that isnât an iPhone. Googleâs strategic positioning can be described as follows:
Strength: Androidâs flexibility is its great strength. Google doesnât care much about who makes the phone and what price point itâs offered at as long as it provides a stable experience for the user. This allows Google to put Android in the hands of users at more diverse price points than Apple, and capture revenue that Apple misses.
Weakness: There are clear tradeoffs to this approach. Google has less control over the experience which means that users of certain hardware may experience problems that are out of the companyâs hands (it doesnât matter if Samsung is more to blame than Google for phone explosions; both companies lose if users retreat to iPhone). Google appears to be okay with this for now, although the appearance of the Pixel demonstrates that Google is exploring its options.
Opportunity: Googleâs greatest Android opportunity is in emerging markets. Despite selling more hardware than its competitors, Appleâs iPhone is still an expensive status symbol in the US (as evidenced by the proliferation of financing programs), which makes it prohibitively expensive in many emerging markets. This is a huge opportunity for Google, which can roll out versions of Android for dozens of smartphone experiences at dozens of price points, and potentially capture platform sales revenue from billions of people who canât afford iPhones.
Threat: Until Pixel phones are everywhere, this strategy makes Google very beholden to its hardware partners. The most obvious threat is from Samsungâif Samsung decides that it is leaving too much platform revenue on the table, it may decide to develop its own OS, which would represent a significant blow to Google. The same goes for Huawei and any other company that decides to capture platform sales by either targeting an iPhone-style experience or developing an OS to license to other hardware manufacturers.