- Rob Martin
Clarifying questions:Â
Who is the primary user for this? – you can pick a category
Are there any special challenges for the users to use a toothbrush that I need to consider? No
What is the main purpose of this toothbrush? Is it ok to assume we want a toothbrush that user can use daily to brush their teeth to avoid and tooth decay, cavities etc. YES
Are we designing an electric toothbrush or a regular one? It is up to you to determine.
Are there any known pain points for the customers with an existing toothbrush? Unable to find a good fit.
Summarizing the Goal
 Design a toothbrush for humans with a primary goal of keeping the teeth cavity-free and healthy, with a secondary goal of providing optimal comfort while brushing teeth. without causing any side effects
Users:
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Toddlers
-
Kids
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Teens
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Adults
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Elderly
65% of the US population is age 15-65 category so let’ focus on adults as the target user. Which is the largest market segment for personal hygiene items such as toothbrush.
Pain points:
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Existing toothbrush is not the right quality, softness, effectiveness
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Not env friendly needs regular replacement, leading to plastic waste
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cost/too many options available to choose from.
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Some users have physical limitation where they cannot clearly follow which area needs proper brushing inside their mouth.
Proposed solution:
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Customize the toothbrush:Â Offer users to complete a quiestainnaire to understand their issues faced by users with their existing toothbrush, whether they have any gums related problem, type of food they eat, preferred softness/firm ness of the toothbrush.
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Toothbrush with biodegradable material such as bamboo
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Offer extra soft, soft, medium and firm toothbrush varieties.
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North Start: A smart toothbrush that enables guided brushing workflow via app
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User can view the instructions on their phone app
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The app guides user visually by showing a diagram of the jaw/teeth and areas that are missed.
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Prioritization:
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I would recommend a toothbrush will be available in extra soft, soft, medium and firm toothbrush varieties bristles
- starting off with a toothbrush design that is made of biodegradable material such as bamboo.
- The toothbrush can come with smart features such as guided brushing for users
|
Feature |
Impact |
Effort |
Priority |
|
Biodegradable material |
High |
Medium |
High |
|
Various softness |
High |
Medium |
High |
|
Smart Toothbrush with App |
Medium |
High |
Low |
|
Customized suscription |
Low |
High |
Medium |
Summary:
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I would build a toothbrush with biodegradable material that comes in multiple softness varieties such as extra soft, soft, medium, and hard.
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As a north star metric, I would recommend a toothbrush subscription service that allows users to try out different samples when they subscribe over 12 month period.
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Another north start feature is to offer smart toothbrush that can sense the way the user is brushing their teeth and guide them via a mobile App towards the areas that are missed or need more focus.

Google