If you have to work on 5 different projects, how do you prioritize?
- Marco Silva
When it comes to prioritization, I will consider the following :
- Business value it is providing to the customers and how the project aligns with the organizational goals. To assess this, I will look at the importance vs Satisfaction for each of the projects which means how important the particular project is for the customer and how satisfied the customers are with the current solution. If the importance is high and satisfaction is less, then it means it is an opportunistic project and worth going after. If the importance is high and satisfaction is also high then this means customers are satisfied with the current solution and until and unless we have something competitive to offer to the customers or provide a solution that gives an “Aha” moment to the customer, I will not prioritize this one.
- Scope, Schedule, and Cost. I will look at the scope of each of these projects based on the importance vs satisfaction framework defined in #1 and estimate the timelines required to complete each of the projects and the amount of effort required to complete which will give an estimate of the resources. I will brainstorm this with the engineering counterparts and other stakeholders to determine who all needs to be engaged to execute these projects for successful completion. Also, I will determine if we have the resources with the right skills to execute and whether the project has the approved budget or not.
- Metrics each of the projects is hitting. I will assess what are we trying to achieve with each of these projects whether it’s Revenue, user acquisition, retention of customers, or improved user experience, and categorize the project into different buckets. Based on that, I will assess whether these metrics align with the organizational objectives or not. For e,g, if Project A will increase the revenue by x% and project B, will improve the user experience by 30X, and the organizational objective is to provide a seamless experience for our customers, then I will prioritize project B and of course, I will look at the budget, scope, satisfaction level of the customer for this project.
- Urgency. I will assess how urgent is to get these solutions to the customers. For e.g. if project A can be done in a lesser timeframe and it is urgent for the customers then it is worth going after that and delighting the customers by providing a solution.

Google