You are the product manager of Instagram Story. Before we launch, how would you set metrics for progress?
- Jesus Rojas
Instagram stories: A new form factor of content creation with photos, audio, video, texts, emojis and stickers
Temporary — 24 hours. The hook is that it is low effort, low fidelity. Poeple can quickly come cnad share
Since it is low effort, the hypothesis is that people will create way more.
Goal:
So fairly mature product. People use it fondly. It has been here for a while. So to justify continued investment in the product, if I were the VP I would want to see more usage with of the product. More power users, consumers.
That will allow me to start getting back my investment. But keeping that aside the primary goal for me is to measure engagement.
users
Creators — individual users, celebrities, influencers, pages.
Consumers — followers
creators:
discover/ come back to the feature —> create content —> use maximum of our creator tools —-> share —-> engage with
the viewers via conversation —-> come back and create
viewers
discover/come back to the feature —-> click on the story they like —–> get engrossed in the future —–> watch stories they like
—–> engage with the story — comment, heart etc. —- keep coming back for more.
metrics per month
# first time creators
# total monthly active creators
# total stories created
the average duration of a story
# average story created per creator
split across individual, celebrity, influencer, pages
#first time viewers
# monthly active viewers
total stories watched per viewer per month
total stories viewed per recommendation
average engagement per story (heart, comment)
NSM
# total new active creators
# total monthly active creators
# total stories created
# monthly active viewers
total number of stories that exceed certain benchmark engagement views, heart, comments.

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