How will you communicate to your team that you had made a mistake? What would be your steps to do so?
Amazon- Anushka Garg
1) Explain the issue, potential impact and fall out
2) Acknowledge your fault
3) What are potential remediatory options
4) Bring in your experience to discuss pros and cons of remediatory options
5) What do these remediatory options mean to overall project timelines, additional effort from team members, support from other teams e.g. customer services, infra etc.
6) Manage communication (what happened, why, next steps etc.) without blaming throwing or putting others under the bus.