1) Keep a calm composure- Showing fear or anger is both counterproductive, it will only make the situation worse

2) Give the facts then your opinion. Leaders will find it difficult to discredit facts

3) Focus on their strengths, avoid judgement- Beleive in their competency to address a situation. Offer help wherever possible

4) State a non-threatening request- After tempers cool down, explain your point of view in a non-threatening manner