Describe a situation where you negotiated a win-win situation.

  Amazon
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A win win situation is the result of a mutual-gains approach to negotiation in which parties work together to meet interests and maximize value creation. In a win win negotiation, when both sides are satisfied with their agreement, the odds of a long-lasting success are much higher

I was working as a technical lead for one of the project where team has to work on customer issues and enhancements.

One of the customer was implementing few business use cases which were not supported by product out of the box. They asked for enhancing product by fixing few flows. I worked with SME and figured out that the approach and design which customer was working on will not be working with the subsequent flows.

Customer was adamant on getting the fixes. After couple of meetings, with customer I decided to give a hot fix for the flow and let them test further. Developers worked on the issue and provided the fix in sprint. Once customer consumed the fix and started testing downstream business flows. They encountered many issues.

Again I got into meeting with customer with SME and explained that the design approach need to be changed so that we can save both time and effort for customer and our team. Customer agreed and changed the design approach.

In my role as a Product Owner, I was developing a platform for a logistics company.

As a PO and that too of a digital agency, my work was mostly before-end-to-after-end, it would start from pitching, strategy, product management, launch, funding deck prep.

In mid of the product management cycle, the client starts adding pressure to deliver way before the deadline, as they had found the PE firm that conceptually was ready to start funding discussion, since this was not scoped before the start, the early delivery was never planned.

Considering the need to go to market at pace, I negotiated with the client to refine the MVP as per the interest of the PE firm, with a product roadmap to include the rest of the deliverables.

Also, gauging the extreme interest of the PE firm in the rest of the product roadmap. Further negotiated to have our company’s stake in the product if we deliver it by the deadline.

At the company end negotiated with the resourcing manager to add resources to ensure we can meet the delivery.

We met the delivery, with all deliverables at the said date, the client got their funding, my company secured a stake and i got the bonus cut from it.

I would rather say Win-Win-Win-Win