Senior Product Manager
- BeyondTrust
- Full-Time
- Jun 2020 - Present · 2 yrs
Zia Hotaki
Skill Scoreⓘ
Rookie (2/6)
166
Industries
Information Technology
Contact
Skills
Evaluated for and
PM role archetypeⓘ
Performance by Category
Communication
Strategy
Design
Technology
Execution
Go-to-market
Skill Progression
Experience
Product Manager
- BeyondTrust
- Full-Time
- Jun 2020 - Nov 2021 · 1 yr 6 mos
For the Privileged Password Management pillar.
In 2020, I successfully launched our Password Safe product to be consumed as-a-Service (SaaS) through our new “Password Safe Cloud” deployment offering within Azure.
For most of 2021, I was the Product Manager for DevOps Secrets Safe, where the customer base was increased by over 10x within 11 months.
My primary lens in products is to place ease of use at the forefront of cybersecurity.
Lead Engagement Manager
- BeyondTrust
- Full-Time
- Feb 2019 - May 2020 · 1 yr 4 mos
BeyondTrust’s first Engagement Manager.
Spearheaded defining processes and policies that impacted Sales, Sales Engineers, and Professional Services departments.
Mentored and trained other EMs in both BeyondTrust products, as well as policies for how the EM team operates.
Performed Scoping Calls daily, to gather requirements that would, in turn, be placed into Statements of Work or Description of Services.
Developed many iterations of Professional Services packages. In turn, this optimized our ProServe practice by minimizing the quantity of custom SOWs/DOSs written up.
Defined the rules of engagement, in terms of defining processes Sales and Sales Engineers must follow to get the services our customers require. Created simple flow charts to ease adoption of processes.
Created Architecture Diagrams that are used pervaisively across entire organization.
Engagement Manager
- BeyondTrust
- Full-Time
- Aug 2016 - Feb 2019 · 2 yrs 7 mos
Lead Systems Engineer
- BeyondTrust
- Full-Time
- Jan 2012 - Jul 2016 · 4 yrs 7 mos
Senior Systems Engineer
- BeyondTrust
- Full-Time
- Dec 2009 - Jan 2012 · 2 yrs 2 mos
Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.
While still providing Technical Support, expanded responsibilities in both Pre-Sales (Sales Engineer), and Post-Sales (Professional Services Engineer) capacity.
Technical Support Engineer
- BeyondTrust
- Full-Time
- Agoura Hills, California, United States
- Jul 2007 - Dec 2009 · 2 yrs 6 mos
During this timeframe, we were known as “Symark Software”.
Jr. Network Administrator
- WME (William Morris Endeavor)
- Full-Time
- Jul 2006 - Jul 2007 · 1 yr 1 mo
During this timeframe, we were known as “The William Morris Agency”.
Computer Resource Specialist
- University of California, Berkeley
- Full-Time
- Sep 2004 - May 2006 · 1 yr 9 mos
Troubleshooting and resolving computer related issues for faculty and staff, all over campus
Computer Science Tutor
- University of California, Berkeley
- Full-Time
- Jan 2004 - Dec 2004 · 1 yr
Tutoring UC Berkeley undergraduate students for the Self-Paced Center on the Scheme, UNIX, C, C++, and Java courses.
Systems Administrator
- University of California, Berkeley
- Full-Time
- Berkeley, California, United States
- Sep 2003 - May 2004 · 9 mos
Working for ISSC (now called Center for Research on Social Change)
Computer Technician
- Los Angeles Mission College
- Full-Time
- Jan 2002 - Aug 2002 · 8 mos
Troubleshooting and resolving computer related issues for faculty and staff, all over campus
Computer Science Tutor
- Los Angeles Mission College
- Full-Time
- Sep 2001 - Jun 2002 · 10 mos
Tutoring community college students in HTML, C++, and Java courses during senior year of high school.
Degree Programs
Professional, System Administration
- UCLA Extension
- 2007 - 2008
BA, Cognitive Science w/ Computer Science emphasis
- University of California, Berkeley
- 2002 - 2006
Professional, Network Communication
- UCLA Extension
- 2007 - 2008
Professional, Linux/Unix
- UCLA Extension
- 2007 - 2008