Worked with C-suite partners & led product development initiatives for optimization of business processes for a ~$1.5B US-based credit management customer to solve complex problems using RPA, AI/ML & tools like Blue Prism/Decipher following Agile frameworks o Product Discovery and Execution – led 8-member cross-functional team from discovery to UAT phase to deliver debt tracking system to extract unstructured payment data from 200K+ monthly cheques for bankrupt clients that increased efficiency by 35% o Product Vision – Built roadmap for RPA products by engaging 20+ stakeholders (Developers, Product Owners, Legal) & created 40+ user stories using MS VSTS that enhanced collaboration among business & technical teams by simplifying project monitoring o Innovation – Streamlined two global teams into one by delivering the First AWS cloud based ML system infused with RPA for identifying legal/financial dataset pertaining to bankrupt consumers by classifying 15K+ docs/month & reduced FTE costs by 80% o Analytical – Reduced FTE spend by 90% (~$5M/yr.) by pioneering automation solution to extract & upload data from 500K+ court hearing documents/yr. to legal management systems thus increasing the system efficiency & reducing manual errors by 95% o Product Strategy – Strategized multi-bot architecture to automate screening of 15K+ handwritten docs/month which reduced processing time by 90% o Built multi-bot wireframes to classify and process 200K+ court documents 50x faster as compared to legacy classification system