Associate Product Manager
- M2P Fintech
- Full-Time
- Bangalore Urban, Karnataka, India
- Dec 2021 - Present · 4 mos
-Defined Product Roadmap and Business Strategy for subscription based product.
-Coordinate with other Product Vertical Heads to track the status of product development and aid senior management to achieve the Product Vision.
-Handling a team of interns to deliver Internal Quality Tool to measure the quality of work done by the Internal Stakeholders.
-Provide Product Documentation Training to Business Team.
-Led 4 cross – functional teams from product conception through launch (Warehouse applications, Forecasting model) and ensured smooth delivery within the timeline planned through Prioritization.
-Created an internal strategy to optimize repetitive manual tasks and improved the best practices for Product and Business Team by two-week agile sprints.
-Defined Customer Relationship Management – Loyalty Program for Air Cargo Industry in accordance with CMMI Level 2 standard.
-Participated in CMMI Level 2 certification.
-Created Product Personas for Customer Relationship Management – Sales Automation for Air Cargo Industry in accordance with CMMI Level 2 standard.
-Worked with Design and Engineering teams to define and build a Customer Relationship Management-Contact Management module.
-Assisted and delivered a Chatbot for Airlines.
-Built Research & AI/ML team for enhancements of existing in house product.
-Defined AI enhancement ideas for existing inhouse product.
-Attended IATA 8th Digital Cargo Conference, Geneva, Switzerland – Sep 23, 24 2019.