Tristan Pennicott
Skill Score
Professional (3/6)
Education Tech Information Technology
Product Manager, IBM Cloud | Problem Finder ? | Community Organizer ???? | Blacks in Technology

?? I’m a native New Yorker born and raised of Jamaican descent. I’m a proud son of immigrants. I got my drive from my father who is a mechanical engineer and my mother who holds a PhD in library science. Mediocrity is not in my DNA. I pride myself on being a forward thinker, driven, and optimistic.

? I’m experienced in data analysis, cloud computing, product management, and operations management. Graduated from SUNY Old Westbury with a major in Psychology and Computer Science. I guess you can say I always wanted to know how computers worked. Both the biological one and the mechanical.

???? I am super passionate about product management. I’m a gamer so I gamify the problem finding/solving and reap the reward of customer satisfaction. Product management is all about empathizing with your users, identifying opportunities, and collaborating with others. I’m always searching for new challenges and ways to level up. Never settle.

? I am a film buff, Sneakerhead, FinTech junkie, NFT Minter, Web3 evangelist, YouTube enthusiast and e-sports investor. For fun, I enjoy community organizing, traveling, whisky, DJ’ing, creating content, and reading. Let’s connect!

?? [email protected]
?? [email protected]

?? Blacks in Technology –

? Black Product Managers Network-

? Mentor Mesh –

? IBM Developer Advocate –

? MentorDial –

#productmanagement #productmanager #financialfreedom #LION

Evaluated for Product Manager and Platform PM role archetype
Performance by Category
Top Skills
Metrics definition Listening Negotiation Writing and presentation Market analysis Product roadmap Build vs buy vs partner Feature prioritization Data retrieval Product requirements User journey and personas User research Wireframes and mocks User feedback review Stakeholder alignment Agile methodologies Performance tracking Relationship building API integration Product vision Digital marketing Database structure System design
Skill Progression

Polynaut Advisor

As a Polynaut Advisor to Polywork, I am helping to have a direct influence over how it evolves and help promote this amazing platform. The platform has grown from the support of the amazing community that has played a central role in shaping Polywork, our product focus, narrative and nurturing inclusive and diverse communities on the platform.


Powered by Forbes, the mission of For(bes) The Culture is to create equitable pathways for Black and Brown professionals. We’re a hub for elite leaders of color who are breaking down barriers & impacting culture globally to connect, collaborate and change. For(bes) The Culture provides a platform that fosters professional development, social consciousness, civic engagement, intrapreneurship and entrepreneurship through community service projects, social and cultural outings, personal and professional workshops and seminars, mentoring, tutoring and networking.


MentorDial provides both business and career advice so you can maximize your situation. Mentors are in the top 10% of their industries, which means they know what they are doing and how to help you. No more second-guessing, wondering what to do – get the help you need to boost your career today.


GLG is a financial and global information services company headquartered in New York City. The company provides financial information and advises investors and consultants with business clients seeking expert advice. It is the world’s largest expert network, with over 900,000 freelance consultants.

I’m providing consultation on market trends, competitive analysis, and business strategy of companies consisting of start-ups, growth stage and personal branding.

Product Manager, IBM Cloud

Currently working as a Product Manager for IBM Cloud. IBM Cloud is a set of cloud computing services for business and personal use powering products and services covering data, containers, AI/ML, IoT, and blockchain.

In 2019, Red Hat, the world’s leading provider of enterprise open source solutions, including high-performing Linux, cloud, container, and Kubernetes technologies, was acquired by IBM. In this role I am responsible for validating market needs, overseeing design of products and development / execution of product business plans as well as the products commercial success. I am also leading customer and business partner engagements and validating and executing on innovation in product enhancements or GTM approaches.

PLG Champion

As the world’s largest community of product-led professionals, I help guide 9,000+ members through high-quality conversations and events on all things related to product-led growth. Our mission is to empower SaaS professionals to adopt a product-led growth mindset.


/dev/color is the global career accelerator for Black software engineers, technologists, and executives. We are the go-to accountability partner for the companies who invest in, employ and are led by them.


Across our society, talent is equally distributed — but opportunity is not. iMentor is fighting to give every young person a fair chance to graduate college and fulfill their potential. For first-generation college students, having a personal champion can make the difference.

Product Manager

My passion for sneakers, product management as well as my experience at an early stage startup led me to a very unique opportunity. As the founding product manager, I had to drive development and strategy. During the pandemic, a new problem for sneaker enthusiasts arose. The traditional way of acquiring sneakers in stores was ravished. The sneaker stores pivoted to an online-only model.

Operations Manager, Claims

Led the claims department for Wagmo’s quickly growing Wellness and Insurance product offerings in addition to providing strategic analysis and development of the claims process. I also served as the product owner to build features and products to provide excellent claims processing within 24 hours. I also implemented the process for the insurance offering.

I’m also collaborating with Wagmo’s engineering team and customer experience division to bring problem solving solutions and operational procedures in a fast-paced startup company.

While at Wagmo, we were able to raise over $15 million in funding to serve pet parents across the nation.

Operations Associate, Claims & Customer Experience

After being brought on to a scrappy team of 4 people, I spearheaded the claims division for the industry’s first ever pet wellness product. Here I built the customer’s claim journey to provide a seamless experience including 24 hour reimbursements.

I also oversaw the customer experience team and built processes to help deliver world class customer service.

Worked closely with Wagmo’s development team to innovate a robust claim operations system. Processed claims and provided analysis as needed.

Assistant Program Director

My skills in healthtech landed me to manage the daily operations at a non-profit Enriched Housing Program for low-income senior citizens and provided community development. Here, I mastered my operation management skills along with working with cross-functional teams. I led the day-to-day operations of New York City buildings and built programs and processes from the ground up.

Data Analyst

At this established healthtech company, I collected and conducted data analyses from a patient database for several healthcare partners and providers to help make data-driven decisions. This was used by account executives and therapists to provide a structured database for customer service improvement, projections and organization.

Professional development

Various mentorship programs, community work, travel, internships and soul searching.

During this time I practiced meditation techniques, self improvement tactics and studied with some of the most amazing financial experts. I read some books and spoke with mentors that really impacted my outlook on life and what the future may hold. You are the co-creator of your universe and taking control of your life is an inside job. Make the best of it. Remain positive and mindful and the rest will fall into place.

Degree Programs

Bachelor of Arts (B.A.), Psychology

Computer Science

Product Management Certificate, Product Management

Licenses and Certifications

#ProductCon Contributor

Product Led Fundamentals

Agreement Owner Certification

Cloud Solutioning Center Enablement – AoT OpenShift Design Guidance

IBM Cloud Advocate Study Guides

Invesco QQQ Personal Finance

Enterprise Design Thinking Practitioner

Allyship Executive Roundtables ? BNNY × Tri-State Pan-Asian BRG Event

Containers & Kubernetes Essentials

IBM Cloud Essentials – V3

Product Management Fundamentals

Product Manager Certificate