International Trade Assistant

Firstlog Logística Ltda
Full-Time
Florianópolis Area, Brazil
Dec 2011 - Sep 2013 · 1 yr 10 mos

Key Account Executive

Involves
Full-Time
Florianópolis, Santa Catarina, Brazil
Mar 2019 - Apr 2021 · 2 yrs 2 mos

Developing and managing Key Accounts (global companies), presenting the best solutions, building relationships, ensuring satisfaction, and identifying new opportunities that support Involves’ healthy and scalable growth. Activities that are part of this function:

– Conducting meetings, phone calls, and travels to acquire new costumers
– Revenue team leadership (Implementation and Customer Success)
– Strategic account planning
– Relationship development with key personas, enhancing network and transforming them into business partners
– Up-sell and Cross-sell through consultative service, linking the customer’s evolution curve to Involves’ methodology and best market practices
– Follow-up on biddings with multinational industries
– Monitoring indicators such as NMRR, MRR, and ARPA
– Sales funnel management (CRM)

Achievements:

– Constant growth of the customer base
– Excellent track record of achieved sales targets
– Negotiation with major global brands
– Management of 40% of the Involves’s global MRR

Account Executive

Involves
Full-Time
Involves
Jul 2017 - Mar 2019 · 1 yr 9 mos

– Prospecting and developing new accounts through market research
– Lead qualification and closing deals generated through inbound marketing
– Follow-up aiming to strengthen the relationship with customers
– Up-sell
– Commercial and financial management

Sales Development Representative

Involves
Full-Time
Florianópolis Area, Brazil
Sep 2016 - Jul 2017 · 11 mos

– Approach leads generated Inbound and Outbound through phone, chat, e-mail, and LinkedIn
– Qualification through techniques such as SPIN Selling and BANT
– Work close to the Account Executive, ensuring the constant supply of its pipeline and that the leads generated have fit with the business
– Monitoring and managing sales funnel (CRM) using metrics as MQL, SQL, and SAL

International Trade Analyst

Interseas Comércio Exterior
Full-Time
Sep 2013 - Sep 2016 · 3 yrs 1 mo

Management of the international chain of suppliers and stakeholders, ensuring the supply of national industries through the import process.

Degree Programs

Business Administration – Human Resources Diploma, Human Resources Management and Services

Bow Valley College
Dec 2011 - Sep 2013 · 1 yr 10 mos

Bachelor’s degree, Business Administration and Management, General

Estácio
Dec 2011 - Sep 2013 · 1 yr 10 mos

Licenses and Certifications

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