Key Account Executive
- Involves
- Full-Time
- Florianópolis, Santa Catarina, Brazil
- Mar 2019 - Apr 2021 · 2 yrs 2 mos
Developing and managing Key Accounts (global companies), presenting the best solutions, building relationships, ensuring satisfaction, and identifying new opportunities that support Involves’ healthy and scalable growth. Activities that are part of this function:
– Conducting meetings, phone calls, and travels to acquire new costumers
– Revenue team leadership (Implementation and Customer Success)
– Strategic account planning
– Relationship development with key personas, enhancing network and transforming them into business partners
– Up-sell and Cross-sell through consultative service, linking the customer’s evolution curve to Involves’ methodology and best market practices
– Follow-up on biddings with multinational industries
– Monitoring indicators such as NMRR, MRR, and ARPA
– Sales funnel management (CRM)
Achievements:
– Constant growth of the customer base
– Excellent track record of achieved sales targets
– Negotiation with major global brands
– Management of 40% of the Involves’s global MRR