Product Owner
- Cognizant Technology Solutions
- Full-Time
- Bengaluru, Karnataka, India
- Aug 2020 - Aug 2022
• Spearheaded the development of a comprehensive reporting suite, increasing report output by 30% and improving data accessibility and decision-making for the global investment bank.
• Overhauled operational efficiency by reducing report generation time by 40%, transitioning reports from SharePoint to a dedicated application. This enhancement elevated operational efficiency for internal teams and enriched the user experience for both operations and clients.
• Centralized and optimized report accessibility, resulting in a substantial boost in efficiency for internal operations teams.
• Surpassed client expectations by delivering a reporting suite that achieved a 95% satisfaction rating in post launch feedback, providing a seamless and enhanced user experience that went beyond client needs
• Collaborated effectively with stakeholders to decipher specific requirements, translating diverse business needs into actionable features that contributed to the successful development of the reporting suite
• Maintained transparent communication, regularly updating internal teams and external clients on progress, fostering alignment throughout the development process.
• Orchestrated workshops in collaboration with subject matter experts (SMEs) for the systematic documentation of processes, business rules, and business validations, ensuring operational clarity and uniformity with a 20% improvement.
• Demonstrated leadership in cross-functional collaboration, ensuring the reporting suite’s interface was intuitive and tailored to the preferences of both internal operations and banking client’s management leadership.
EXPERIENCE