Robert Wood
Skill Score
Professional (3/6)
Information Technology
Senior Director of Product Management at SAP SuccessFactors

Product Manager focused on analytics, currently working as a Principal Product Strategy Manager at SAP SuccessFactors.

Workforce data guru, delivering Strategic Analytics and Operational Reporting through a SaaS product suite.

An experienced product leader who specializes in driving strategy and roadmap for businesses. Passionate about figuring out innovate product solutions and building new technologies that enable companies to succeed by making the best possible use of their people.

Always interested in the next exciting new tech, with a customer-first end-user driven mindset to ensure that real business problems are at the heart of every technology and product decision.

Before working in Product Management, spent some time as an ETL developer followed by many years working hand-in-hand consulting with world class leading companies to architect and realize their HR Analytics vision.

England born, Australian bred, now living in San Francisco.

Evaluated for Chief Product Officer and Enterprise PM role archetype
Performance by Category
Top Skills
Listening Negotiation Relationship building Writing and presentation Business model design Market analysis Product roadmap Build vs buy vs partner Feature prioritization Data retrieval User research User feedback review Performance tracking Metrics definition Stakeholder alignment
Skill Progression

Senior Director of Product Management

Head of Product Management for SuccessFactors Ecosystem Applications & Services

Big Data Advisory Council

Product Strategy Manager

Product Strategy Manager for the SuccessFactors People Analytics solution

– Deliver People Analytics product to 7,500 Enterprise customers in a multi-tenant environment with over 1 billion transactions per day across 120M users
– Unified fragmented solution of 10+ product lines to integrate & embed SAP Analytics Cloud
– Lead Employee Experience Analytics strategy
– Run Product Advisory Board events
– Product transformation from service-led to customer-led solution

Principal Product Manager

Product Manager for the SuccessFactors Reporting product line.

– Standardised product metrics and development practices, utilising typical agile methodologies, to improve development efficiency and quality – saw ~20% improvement in product delivery quality
– Working across development, QA and UX teams to deliver the product road map – focussed on penetration/saturation within an organisation, rather than feature churn
– Working with internal and external stakeholders to support and position our reporting and analytics
– Present product vision & strategy

Moved from London, UK to San Francisco Bay Area, USA in November 2018

Information Architect

Leading the EMEA Cloud Analytics and Reporting portfolio, specialising in HR Analytics & Planning. Responsibilities include;

– Product representative within the Professional Services business
– Helping define the Analytics & Reporting roadmap with the Product Management team
– Management of ongoing customer relationship for the Reporting & Analytics portfolio
– Supply content expertise to the Sales and Support organisation
– Engage with customers to complete Analytics & Reporting implementation projects
– Providing delivery assurance and enablement to delivery partners across Workforce Analytics/Planning and Reporting projects
– Leading strategic Analytics & Reporting workshops with enterprise clients across EMEA and US
– Provide mentoring and leadership to Analytics & Reporting consultants within EMEA

Principal Consultant

Project management for reporting solutions across the SuccessFactors’ SaaS Business Execution product suite. Partnering with SuccessFactors’ clients to define complex reporting and analytics requirements and to then manage the project through its lifecycle including collaboration with offshore development teams on design and development.

Call outs
? Global SuccessFactors Subject Matter Expert for reporting
? Strong ties with product direction through Subject Matter Expert role
? Forging EMEA reporting base
? Implementation of beta reporting technology for key Enterprise client

SuccessFactors was acquired by SAP in 2012.

Moved from Brisbane, Australia to London, UK in May 2011.

Information Analyst

Implementation of Workforce Analytics/Workforce Planning solutions through
– Data transformation, integration, manipulation and processing through SSIS platform
– SSAS OLAP design and configuration
– Database use and configuration to support OLAP solution
– Extensive .NET and SQL coding

Technical support and maintenance for dashboards supporting Workforce Planning and Workforce Analytics solutions

Integration of expansions for existing Workforce Planning and Workforce Analytics dashboard solutions

Infohrm was acquired by SuccessFactors in July 2010.

IT Customer Service Officer

General customer service work for SPAR Australia Ltd.
– Implementation of helpdesk system & IT support for internal/external customers
– QA of Point of Sales system software

Lead Software Developer

Single project to develop and deliver a School Bus Passenger Management System for Sunshine Buses.

Degree Programs

Bachelor of Information Technology, IT Management

Licenses and Certifications

Digital Product Management: Modern Fundamentals

SAP Innovation & Advisory Skills 2020 – SAP Innovator Challenge

Certified SAFe® 5 Agilist

Building Accountability into your Culture