I am a product manager who loves solving fundamental customer problems with life-changing products that impact and influence people.
With 5+ years’ solid data analysis and product management experience in the tech industry, I’m passionate about building products with data support and innovation technology from 0 to 1 and scaling from 1 to 100. I’m skilled at building trusting relationships with external customers and internal teams. I enjoy working with cross-functional teams in an agile environment. (Such as design, development, marketing, data science, and senior leadership team). With fast-changing market and consumer behaviors, I see myself as a customer-obsessed leader, a lifelong learner, and a value creator who understands how to execute priorities and strategies in the real world.
Currently working as a product manager at BestOfU, a thrill wellness tech startup company. Previously, I was a Tech Operation Analyst/Project Manager at Xandr, an AT&T Company.
Relevant experience:
• Product
Roadmap Development, MVP launch, ProductVision & Strategy, Customer Engagement, Stakeholder Management, Agile Development Methodology, Design Thinking, Business Requirements & Product Specifications, Product Requirement Document (PRD) Writing, Feature Planning &Prioritization, Market Research, User Experience (UX), User Research &Testing
•Leadership
President of the International Student Organization; Young professional board at the Global Supply Chain Association; VP of marketing at Redefine International. It is a non-profit organization with a spirited interest in empowering Chinese women in China and abroad. Led a team of 30 to spearhead nationwide events such as the women empowerment conference, attracting 250+ attendees with high customer satisfaction.
•Technical Skills
Jira & Confluence, A/B Testing, MySQL, Tableau, MS Office, Python, Power BI, Algorithms, Google Analytics, Figma
•Education & Certification
Combined both Business bachelor’s degree and Engineering Master’s degree. Obtained Lean Six Sigma Greenbelt to add optimization value to my previous companies.
I welcome all the opportunities to explore!
My contact information: rebeccameng93@gmail.com
BestOfU is a health & wellness tech company changing the way people manage sleep and stress.
BestOfU offers AI-driven, CBTi-based sleep coaching, helping consumers form positive thoughts and habits that transform their sleep fundamentally.
AT&T acquired AppNexus and rebranded it as Xandr
? Provided visibility and high-level business insights (global infrastructure cost and operation status) to the leadership team by building TechOps business dashboard using PowerBI
? Compiled and analyzed a large dataset, drew ER Diagram, and extracted the current capacity data using SQL; Reviewed and analyzed current capacity status, minimum capacity request, and capacity changes to predict future capacity needs
? Maintained and updated the web-based TechOps global capacity dashboard on a regular basis, used SQL and Python script to gather and assemble data from the database into weekly dashboard reports
? Built Statistic model (linear regression) to measure the key application performance benchmark with R Square
• Led weekly capacity planning meetings with 16 stakeholders from cross-functional teams; prioritized planning and execution of servers’ flow for capacity optimization
? Initiated and implemented the data processing and data reloading pipeline for all enterprise business dashboards, which ensured the data updating process regularly and cut down about 40% data processing time
? Conducted top-level view to senior manager by using Python to manipulate data and conducted weekly/monthly reports, which drive many on-going decisions; highly recognized by CEO during monthly meeting
? Created data visualizations dashboard using tableau to show year-over-year business performance trends; built data models(Snowflake) of 15 data sets from NetSuite software and website’s traffic data sets from Google Analytic
? Decreased 10% cost by building weekly projection and increased 60% efficiency by using VBA Macro function which automatically consolidate multiple spreadsheets into one report files
?Analyzed and modeled employee performance data files and conducted several KPIs and benchmark to utilize Amazon Prime Now delivery service, resulting in 100% client retention and a 15% improvement in delivery employee reliability
?Built data visualization dashboards using tableau; performed analytics detection for cycle time trends based across varying time table
?Collaborated and assisted with internal project manager and external Amazon manager to ensure Amazon Package project can obtain data accurately from Amazon and conduct weekly report to internal manager
Assists for professors in Department of Technology Management and Innovation
MSC Mediterranean Shipping Company is the second largest Shipping Company in the World.
? Implemented decrease defections pattern and documents a lean six-sigma program for all locations within the Seal-Rite
And helped Company become 85% efficiency from 56% at old situation
? Provided five strategies and outline suggestions for warehouse layout for inventory, product flow for production,
and packaging for pre-finish doors
? Made Direct 5S project and tracks the 5S results every week and trained all shop floor workers with lean concepts
? Supported board meetings to address key event activities such as Supply Chain Economy lecture,
Driverless Logistics-Autonomous Delivery Technology event
? Assisted in driving attendance, membership, and day to day activities and motivate student engagement
? Executed pre-event setup and support registration, close-out event and report activity to senior executives
* Supports professor in multiple classes (200 students each) in actively learning the course materials
* Refines student’s comprehension of core logistics concepts by hosting weekly office hours
* Helps professor to deal some problems and conducts some logistic research for professor
*Follow the Sales, Follow Up & Documentation Process
*Remain up to date with product knowledge and monthly lease & finance programs
*Participation in any and all product training offered
*Conduct Marketing search for community
*Help maintain the sales
• Learned and understood all aspects of Zerust, Including all product, customer service, supply chain
• Negotiated with supplier to get a competitive price, quality and service, effectively control the purchase risk
• Created and maintained database to track supply ordering and distribution
• Closely worked with clients on supply ordering issue
Evaluated the go aboard products of this bank
? Learned tools of the bonds
? Contracted with other industrial corporation bank
? Researched a plan: go aboard
? Analyzed, and reported survey results and focus group videos to strategize ways to improve customer services