Product Owner – Customer Insights and Analytics
• Developed Customer Experience (CX), HR dashboards and reports for various stakeholders by pulling data from various sources using SAP BusinessObjects and Tableau.
• Queried and processed data from multiple sources to conduct data auditing to check for data issues, preparing data for reporting and analysis.
• Developed BI dashboards and scheduled reports to automate report delivery weekly, monthly and quarterly.
• Providing fundamental and advanced Tableau and Business Object training to over 20+ users across the company enabling data driven culture in the finance, sales, marketing and HR.
• Technology/Tool: BusinessObjects, Tableau, PowerBI, Hyperion Work Space and SQL.