• Developed Customer Experience (CX), HR dashboards and reports for various stakeholders by pulling data from various sources using SAP BusinessObjects and Tableau.
• Queried and processed data from multiple sources to conduct data auditing to check for data issues, preparing data for reporting and analysis.
• Developed BI dashboards and scheduled reports to automate report delivery weekly, monthly and quarterly.
• Providing fundamental and advanced Tableau and Business Object training to over 20+ users across the company enabling data driven culture in the finance, sales, marketing and HR.
• Technology/Tool: BusinessObjects, Tableau, PowerBI, Hyperion Work Space and SQL.
• As an IT Systems Analyst at BlueCross, responsible to align with the marketing department as the primary point of contact for all IT related requests.
• Responsible for developing and documenting system and functional requirements for new or changing applications within a business and executing necessary production support activities.
• Identify, propose, and influence business solutions. Work directly with external business partners to understand business objectives and formulate solutions (systems, processes, and procedures) to parallel and strengthen overall business strategies.
• Manage testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.
• Prioritize, support, and complete multiple projects and demonstrate flexibility in response to changing priorities and deadlines
• Developed KPI dashboards and reports for different clients to impact operations across the organization.
• Maintained complex data sets to analyze trends, identify opportunities and quantify the potential value of new marketing initiatives.
• Technology/Tools: – SQL, Oracle, Netezza, MS-Viso, MS Access, Teamsite(web content management), IBM Netinsight
Took detailed notes for disabled students by attending lectures.
Graded Maths-1 quiz papers taken in class every week.
• Developed a embeded Web-GUI for an on going project using technologies like Google web tool kit, (GWT and GXT) , HTML, CSS.
• Used agile methodology of development with daily scrum meeting and involved in sprint planning meetings.
• Developed back end for the embeded web GUI to connect it with server using LUA programming langauge.