Business Analyst/ Product Owner
• Gather business requirements with traceability maps, and outline potential solutions.
• Create functional wireframes with interaction notes, user flows, and technical specs.
• Write user stories with detailed acceptance criteria including all edge cases, fallback methods, and customer journeys / user flows.
• Lead client workshops to identify project scope, and prioritized backlog throughout SDLC.
— Salesforce Commerce Cloud (Demandware),