Product Owner Accounts and Cards

Xapo Bank
Full-Time
Oct 2021 - Present · 8 mos

– Prioritising of product features
-OKRs
-App UAT and debugging
-Setting Sprint goals.
-Participating in scrum teams as the Product Owner
-Ensuring that the team always has an adequate amount of specified and refined tasks to work on
-Removing or mitigating impediments to the team progress
-serving as the point of contact between teams and other departments
-ensuring the successful completion of Releases and Sprint Goals
-Planning, executing and monitoring UAT;
-Documenting new product features and system
-Management of Roadmap(Jira)
-Management of backlog (Jira)
-Management of team OKRs
-Stakeholder engagement

Products:
digital wallet
Card
Mobile App

Tools used:
Jira, confluence, slack, git, Miro, iterable, amplitude,Figma

Technical Analyst Identity and Access management

Entersekt
Full-Time
Johannesburg Metropolitan Area
Apr 2020 - Oct 2021 · 1 yr 7 mos

*R&D*
Emerging Digital security standards and regulation( Local and international)
Payment technologies
Fintech
Payment Flows
Biometrics and RBA

*Design*
Product architecture
API integration
Work flows
UML diagramming
Requirements specifications

*Standards*
OAUTH2.0
OpenID connect
3D secure

*Productivity Tools*
Confluence
Jira
Gitlab

Product Owner and Specialist: Electronic Payments

Grindrod Bank
Full-Time
Sandton
Jan 2018 - Apr 2020 · 2 yrs 4 mos

Project Management
Managing internal and external (industry) projects.
New projects/opportunity analysis
Documentation and UAT of projects
Maintenance of launched projects
Interbank queries and all host transaction queries
Banks EFT representative at the payments association of South Africa
Maintaining and ensuring compliance of the electronic streams in the Bank
New projects/opportunity analysis
Relationship building and query handling with Payment System Operators
Business Development and cross divisional education
Identification of new opportunities to expand the electronic payment space usage and educate the banks divisions on the electronic channel and its uses

*Deliverables/achievements*
Designed Bank wide dashboard and payment viewer
Successful roll out of Banks Account verification system
ISO20022 champion for low value payments
facilitation of banking bilateral agreements

Systems Analyst

Digiata Technologies
Full-Time
Johannesburg Area, South Africa
Aug 2015 - Nov 2017 · 2 yrs 4 mos

PROJECTS

Nedbank Cash onboarding system
• Custodian of entire system
• Communication between Client and Digiata
• Scripting enhancements to system
• Deploying system enhancements
• Continuous improvements off “as is” system
• Suggestions to client for future enhancements
• Training Nedbank staff on system use
• Strategic planning with project sponsor
• Training Digiata Junior staff on using the system
• System Support and maintenance in Microsoft SQL

Nedbank Annual pricing Review
• Designing screens and scripting functionality
• UAT for defects
• Fixing of defects and re-testing
• Communication liaison between testers and business

Nedbank Bank Codes
• System production support

General Duties (All systems)
• System Implementations for financial industry clients
• Project management
• System maintenance and support
• Ad hoc SQL queries
• Technical financial system support
• Creation of test plans and testing systems before go-live
• User Manual creation
• System support (technical)

Project Analyst

Grindrod Bank
Full-Time
sandton
Jan 2013 - Aug 2015 · 2 yrs 8 mos

PROJECTS

ISO20022
• Liason between The payments association of South Africa (PASA) and the bank
• Documenting technical requirements

Payments association of South Africa (PASA) Membership
• EFT Business user group principal representative
• ATM SQS and chargebacks committee principal member
• Providing the bank with Documentation and notices
• representing and voting on behalf the bank at industry meetings, queries, disputes
• Ensuring the bank is compliant with PASA regulations

Master Card
• Fraud monitoring and reporting
• Ensuring compliance with MasterCard Regulations

Bank Recon
• Testing system and ensuring all aspects of requirements from the bank are covered

SASSA (Social grants) Distribution of funds
• Square off- Balancing the bank at the end of day
• Assisting pensioners with queries regarding grants
• Liasing with Net1 (company that had the SASSA contract at the time) regarding funds transfer
• Carrying out instructions to distribute pension funds every month end
• Monthly meeting with Net1

SWIFT
• Monitoring transactions
• Capturing instructions

General Duties:
• Documenting requirements using wireframes
• Creating of BRS/FRS documents using UML
• Requirements Gathering for projects
• Creation of test plans and testing systems before go-live
• IT project management and administration (Documentation, Liaising with external project managers, monitoring projects)
• IT admin and finances
• Carrying out financial instructions
• Creating of BRS/FRS documents using UML
• Creation of test plans and testing systems
• IT project management and administration (Documentation, Liasing with external project managers, monitoring projects)
• IT Governance(Compliance, policies)
• Fraud monitoring and reporting(Master card)
• IT admin and finances
• Bank reconciliation
• Carrying out financial instructions

System developer

Nduku IT Services
Full-Time
Jan 2009 - Dec 2009 · 1 yr

Developed the following systems:
Fast food point of sale system(system was a finalist in the Microsoft imagine cup 2009 final)
Student sponsorship system
Performance management system

Degree Programs

Masters, information systems

University of the Witwatersrand
2016 - 2018

Honours, informatics

University of Pretoria/Universiteit van Pretoria
2012 - 2012

BTECH, Business informatics

Tshwane University of Technology
2007 - 2012

Licenses and Certifications

Product management certification

Product School
Issued Feb 2022 · No Expiration Date
View Credential

National certificate in banking

The BANKSETA
Issued Aug 2019 · No Expiration Date

Foundation in softwaretesting

iLAB
Issued Jun 2016 · No Expiration Date

Diploma in digital marketing

Upskillist
Issued Feb 2016 · No Expiration Date

Introduction to Financial Markets

Issued Aug 2015 · No Expiration Date
Issued Aug 2015 · No Expiration Date

MCPS: Microsoft Certified Professional

Microsoft
Issued Aug 2015 · No Expiration Date
View Credential

Querying Microsoft SQL server 2012

Microsoft
Issued Aug 2015 · No Expiration Date

Certificate in Foundational payments

The payments association of South Africa
Issued Oct 2014 · No Expiration Date