Managed and trained a team of 10 while executing responsibilities of resource planning, ordering and sales
Designed a sales pitch for the sales staff to overcome the accent barrier for a wider range of customer personas
Project Management & Team Leadership:
Facilitating an increase of 16% in the check-outs on the website by implementing a new system for the check-out process of a price comparison website
Spearheading a team of 5 comprising 3 developers, Content Specialist & Designer while managing check-out section for a food delivery website
Enforcing the overhaul of the entire user experience and user interface during the checkout
Deploying the recommendation feature to achieve an increase of 32% in the average order value
Coordinated with business analysts to ensure that the project is completed on time and within budget
Employing scrum methodology for effective management and successful execution of the projects
Market Research & Data Analysis:
Collaborating with the marketing research team and developers for developing the market requirement document for the check-out section
Collecting data-backed feedback from users to bring continuous improvements & launching 5 new product features
Executing the launch of 3 new integrated payment gateways to provide users with more flexibility in payments
Featured amongst the top 5 comparison apps in India within 1 month of launch
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