Product Ownership – Currently responsible for the PW Skills Learning Management System (LMS), Digital Marketing, and User Experience.
• Led Tech Ops Enhancement Execution, resulting in a 20% platform performance improvement in six months
• Implemented Admin Related Enhancements, streamlining workflows, and reducing operational costs by 15%
• Achieved an 85% reduction in Video Issues Reporting, boosting user satisfaction and retention by 10%
• Developed an MVP for a B2B Product – Question Bank Generator, revolutionizing content management and increasing user engagement by 30%
• Created the Error Reporting portal, reducing query resolution time to 0.2x TAT and enhancing customer satisfaction
• Drove a 25% increase in user acquisition through B2C Customer-Facing Products like Acquisition Landing Pages and improved tracking using GA, GTM, and attribution tools
• Introduced User Engagement Products like Battleground and Infinite Practice, resulting in a 15% increase in customer lifecycle value
• Successfully established and scaled the PW Skills Platform in a new vertical, achieving a 2.5x growth in daily revenue within a year
• Managed the integration of PW Skills with iNeuron, enhancing user experience and achieving a 40% increase in user acquisition
• Strategically executed the launch of the PW IOI Registration Platform, a new PW initiative, receiving an excellent response from a diverse user base in record time