Head of Product

Led strategy, delivery, and launch of 2 new content products, in 9 months, serving as key differentiators, elevating our competitive position in a new category.
Led all product functions, defined & executed product strategy & roadmap, aligning teams towards a common vision, drove GTM strategy, measured & optimize results.

Director of Product

Led a strategic initiative w/ product design agency to re-imagine our UX, leading to significant improvements in acquisition, onboarding, and overall time-to-value.
Implemented “learn by shipping” principles better suited for early stage startups, decreasing time-to-learn, improving accountability & communication w/ stakeholders.

Partnered w/ a large programmatic advertising platform (TTD) and internal Digital Media team to begin rebuilding vital integrations that accounted for 60% of the business’ revenue.
Led strategic initiative w/ design team to simplify key workflows for building & managing Ad campaigns, improving customer adoption, which led to increased Ad spend (revenue).
Expanded Digital Ads product with the launch of Retargeting functionality, which increased customer’s Ad spend, generating additional revenue for the business.

Built & executed strategic roadmaps based on market insights, company goals & strategic objectives.
Organized & leveraged qualitative/quantitative customer feedback, user research, & data-driven insights to inform business cases & key decisions for our healthcare staffing product.

Played critical role in driving strategic alignment between Product, go-to-market teams, and key partners/customers.
In addition to my PM role, I served as primary support contact to customers in the absence of a dedicated support, ensuring excellent service & customer happiness.

Led the rebuild of proprietary CW platform served both internal & external customers.
Implemented & facilitated cross-functional collaboration & Go-to-Market processes.
Implemented clear product development processes and “learn by shipping” principles to drive more effective iteration and delivery.

Modernized development frameworks and cycles that increased velocity, accountability, and created transparency with stakeholders.

Completed 80+ implementation projects with a Project Productivity avg >100%.
Achieved average CSAT score >90%, over 2+yrs, through careful planning, creative problem-solving, solid expectations mgmt, and effective relationship mgmt.

No Licenses or Certifications Found.