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Neeraj Joshi
  • 10 years of experience
Skill Scoreⓘ
Seasoned Professional (4/6)
391
Industries
No Industries Found.
Skills
Evaluated for Director of Product and Enterprise PM role archetypeⓘ
Performance by Category
Communication
0%
Strategy
0%
Design
0%
Technology
0%
Execution
0%
Go-to-market
0%
Top Skills
Agile methodologies Product requirements Writing and presentation Feature prioritization Listening Stakeholder alignment Metrics definition Negotiation Product roadmap Wireframes and mocks
Skill Progression
Experience

DIRECTOR OF PRODUCT MANAGEMENT

  • Experian Health
  • Full-Time
  • St. Louis, MO, USA
  • Sep 2022 - Jan 2024

• Spearheaded product strategy and roadmap of a $25M product portfolio in the patient access sector of revenue cycle management, fueling revenue growth, bolstering customer satisfaction, and driving a 20% market share increase alongside a 30% revenue uptick.
• Boosted customer retention by 20 points through the diligent tracking and interpretation of key metrics like user experience, retention, and NPS scores.
• Steered numerous successful product releases, generating a 25% surge in user engagement by crafting and communicating a compelling product vision, steering agile development teams, and delivering results on-time and within budget.
• Led a high-performing team of 5 product managers, collaborated with key stakeholders and analyzed customer data and market trends, driving informed, data-centric product decisions.
• Successfully decommissioned 2 legacy products, reducing technical debt by 30%, which improved system performance and allowed resources to be refocused on revenue-generating products
• Trimmed implementation time by 15% through strategic product task prioritization, execution leadership, and fostering cross-functional team collaboration to document the implementation process.

DIRECTOR OF PRODUCT MANAGEMENT

  • CIGNA Group
  • Full-Time
  • St. Louis, MO, USA
  • Apr 2018 - Sep 2022

• Led strategic planning processes for 4 organizational business units (supply chain, technology, finance, and product) partnered with cross-functional team leads across technology, operations and finance to ensure delivery of 3 key enterprise products on time and under budget
• Assisted in setting annual expense targets, which contributed to a 15% improvement in alignment between budgetary performance and corporate strategic objectives.
• Assessed business value to ensure epic release schedule is aligned to business priorities on 5 different $10M projects
• Launched new digital platform supporting utilization management across the pharmacy and medical benefits for a single customer experience, on track for delivering $19M+ in revenue
• Delivered prior authorization solution for specialty drug management program enabling up to $300M in affordability over 5 years
• Developed market differentiating platform to provide efficiency tools and cross benefit analytics to 250K health plan clients looking to improve operational costs by 23%
• Conceptualized, designed and implemented pharma contract lifecycle product, reducing contract errors by 42%
• Created marketing and communications strategy for new pharma contract lifecycle management product, including market assessment, customer segmentation and pricing strategy
• Managed team of 10 high performing people, mentoring on product strategy, data driven decision making and product development

DIRECTOR OF PROGRAM MANAGEMENT

  • Keystone Technologies
  • Full-Time
  • Eureka, MO, USA
  • Jul 2017 - Mar 2018

• Produced and managed $100K+ healthcare and education products using product lifecycle management (PLM) and software development lifecycle (SDLC)
• Fostered collaboration between 20 engineering, designers and business stakeholders to optimize efficiency
• Improved project delivery times by 15% by fostering collaboration between cross-functional teams and introducing Kanban boards for better project management
• Led launch of 2 products, developing sales and communication materials which was replicated across 12 existing products
• Mentored team of 3 product managers on creating product roadmaps, data analysis and market research
• Delivered leadership and guidance on 10 digital products of a complex nature including EPIC EMR data conversion.
• Grew knowledge on web technologies and amazon web services offerings including AWS cloud practitioner services and internet security to support healthcare and education clients, self-educating through online articles and job aides

PRODUCT MANAGER

  • State Farm
  • Full-Time
  • Bloomington, IL, USA
  • Jul 2013 - Jun 2017

• Designed and executed UAT test cases in an agile environment for a $10M customer data project, increasing quality benchmark 20% and improving data accuracy.
• Improved internal testing review process, reducing timelines for testing deliverables and saving $100K+ annually
• Negotiated with 6 department areas to streamline internal test procedures leading to 5% increased workflow efficiency
• Strategized and presented team efficiency metrics to executive management, enabling 6% growth of integrated delivery office and creating 3 newjobs
• Delivered guidance to 30 engineers and developers on achieving high levels of agile maturity while complying with defined agile core principles and enterprise standards saving $50K
• Articulated digital transformation progress to leadership team and monitored timely execution to meet project goals and budget for mobile app and customer chat function
• Led discussions and conflict resolution sessions, progressing team towards timeline goals and facilitated daily scrum, sprint planning, sprint demo and retrospective meetings
• Analyzed and resolved over 1K+ software defects, enhancing system stability and saving an estimated $1M in potential support costs.

YOUR PM CAREER

  • Full-Time
  • Dushi, BL, Afghanistan
  • - Jan 2022

Degree Programs

Master of Health Administration

  • Saint Louis University
  • MASTER OF HEALTH ADMINISTRATION
  • - Jan 2015

Bachelor of Science

  • Saint Louis University
  • BACHELOR OF SCIENCE,
  • - Jan 2013

Licenses and Certifications

No Licenses or Certifications Found.