Growth Operations Manager
- Beat Ride App; PE & CO
- Full-Time
- Aug 2019 - Nov 2022
• Increase revenue by 59%, through the execution of growth loop strategies, product discovery, and development techniques, which created acquisition/retention/engagement opportunities.
• Raised active users by 65%, by removing conversion funnel leakages in LATAM, and automating the onboarding process through CRM flows and streamlining user journeys.
• Generated 58 discovery opportunities, by conducting user interviews, developing user stories, and experiments to validate usability and value.
• Increased 5% of revenue, by orchestrating the launch of the Moto Delivery Service.
• Knowledge: Marketplace/User growth, Agile marketing, Product discovery/launch, User research, Critical thinking, Stakeholder management, Informed decision-making, SQL, and Experimentation