Senior Product Manager

Mapware
Full-Time
Phoenix, AZ
Aug 2021 - Present · 8 mos

We are a software company that uses drones and artificial intelligence to create maps that provide real-time situational intelligence to first responders. Our goal is to create the software backbone for fully autonomous mobile systems operating as machine constituents in the future of work.

• Align product requirements for the retail Mapware application with the larger product, portfolio, platform, and strategic goals
• Convey product vision and roadmap to an Agile delivery team by breaking down high level requirements into sufficiently detailed user stories and prioritizing the team backlog
• Act as Jira Administrator, configuring the software for a company adapting to an agile methodology

Product Manager

Silicon Valley Bank
Full-Time
Phoenix, AZ
May 2020 - Aug 2021 · 1 yr 4 mos

• Shepard product management for a team of 15 engineers to deliver a modernized global payments infrastructure for the bank
• Establish product priorities for integrations with internal bank systems by translating the roadmap into user stories, features, and epics in Jira for SAFe 6-week increments
• Collaborate with over 50 stakeholders to consolidate user needs for a new API microservices middleware layer
• Coordinate with a third-party vendor on contract negotiations, priority alignments, and product deliveries
• Drive high-level strategy by working with other product managers to prepare overall program roadmap and milestones

Product Manager

Syncsort (Formerly Pitney Bowes)
Full-Time
Phoenix, AZ
Mar 2017 - Apr 2020 · 3 yrs 2 mos

• Spearheaded the strategic and tactical operations for a global B2B data product line, increasing YOY revenue of the product line by 305% (+$820k) in year one and 230% (+$1.62M) in year two
• Managed strategic projects, including an initiative to grow revenue for the line of business through a partnership with Tableau
• Drove the go-to-market strategy by partnering with teams in marketing, sales enablement, and finance to properly prioritize releases and configure product pricing
• Organized market driven requirements into Aha! to create 12 to 24 month rolling roadmaps
• Presented product updates to VP and C-level executive stakeholders in monthly and quarterly reviews
• Presided over the relationships, royalties, and contract negotiations of multiple suppliers that provide data for the product line
• Attended sales calls and industry tradeshows, to promote year-over-year revenue growth, as the subject matter expert (SME) for the product

Product Manager

GeoFields
Full-Time
Mar 2015 - Mar 2017 · 2 yrs 1 mo

• Facilitated an iterative development process, using scrum to define, elaborate, and estimate product backlog items for 3 global B2B software applications
• Led a team of 5 that launched a mobile application for Android and iOS devices from concept to release over the course of a year.
• Utilized project management skills to oversee all software installations and implementations for 10 SaaS and 25 on-premise clients – including internationally in Oman, Thailand, and Colombia
• Generated wireframes of UI/UX designs using prototype software such as Proto.IO and Justinmind
• Conducted market research in part by attending all industry tradeshows, assisting in over 15 sales demonstrations, and leading 10 client software trainings

Product Implementation Specialist

GeoFields
Full-Time
Jul 2014 - Mar 2015 · 9 mos

• Utilized project management to oversee all software installations and updates for 10 SaaS and 25 on-premise clients – including Internationally in Oman, Thailand, and Colombia
• Configured servers with prerequisites including Microsoft Server OS and ArcGIS for Server, while loading databases into SQL Server or Oracle on over 100 servers
• Created application documentation – User Guides, Installation How-Tos, and System Requirements

Product Support Analyst

GeoFields
Full-Time
May 2012 - Jul 2014 · 2 yrs 3 mos

• Organized web and phone meetings for 40 clients to troubleshoot software support issues
• Analyzed and queried data in ArcGIS Desktop 10.x, SQL Server 2014 and Oracle 11g
• Collaborated with product team to manage customer expectations and ensure bugs are prioritized with future development

GIS Intern

Arizona Department of Transportation
Full-Time
Phoenix, AZ
Aug 2010 - Dec 2010 · 5 mos

• Completed a one semester internship my senior year, gaining hands-on experience with GIS software in a professional environment.
• Gained geospatial software experience with versioning, SDE, RDBMS, SQL, model builder, various custom ArcGIS Toolsets, animation, geodatabases, metadata, and more
• Worked with ArcGIS 9.3 and 10 with Arizona Centerline files
• Expanded cartographic experience while creating over 20 maps for various state agencies
• Entered civil engineering project plans using linear referencing into SDE feature classes

Product Analyst

US Computing, Inc
Full-Time
Columbia, SC
Aug 2011 - May 2012 · 10 mos

• Assisted in all parts of the software development lifecycle, including data analysis, technical support, implementation, quality assurance, and engineering.
• Provided client facing technical support for 15 clients of web and desktop based GIS software
• Wrote a quality assurance test plan for a web application, reducing bugs by over 70%
• Utilized ESRI ArcGIS 10 to geocode and prepare spatial databases for web based routing software
• Prepared and maintained geospatial data in SQL Server 2008 for over 20 databases
• Built and maintained 5 remote servers using Windows Server 2008 with ArcServer and ArcSDE

Degree Programs

MBA, Marketing

Arizona State University - W. P. Carey School of Business
2018 - 2020

BS, Geography

Arizona State University
2007 - 2011

Licenses and Certifications

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