CI Root Cause Analyst II
- Grainger
- Full-Time
- Mar 2021 - Dec 2023
I am responsible for diagnosing and resolving customer information issues and, as a result promoting customer information quality to support Grainger’s business objectives. In this role, I manage the complete life cycle of customer information issues, utilizing both project management, root cause management knowledge, and data analytic skills to deliver timely and relevant solutions.