Honda RoadSync is the companion app for selected Honda vehicles, currently available in 22 countries.
– Leading all phases of product life cycle for Honda RoadSync including, discovery, definition, design, development, delivery and customer support.
– Leading the collaboration of Drivemode x Honda stakeholders for Honda RoadSync
– Managed multiple high priority programs spanning cross-functional 15+ global teams (EU, US, Japan, India) including 100+ stakeholders
– Led user backlog/product management process by actively gathering feedback and improving the Net Promoter Score for our products
– Led 3 OKRs for Cloud Platform Department
– Contributed towards end-to-end execution and launch of a new version of R-pay app with new critical functionalities like Rakuten Edy and R-Cash remittance, leading to a higher cross eco-system usage.
– Designed solutions to address user pain points and for improving R-Pay, by analyzing 1000+ VOCs (Voice of customers) and conducting user interviews.
Developed features for a credit card web application with over 12 million users, using Java & SQL.