Francis Ngo
Skill Score
Rookie (2/6)
100
Industries
No Industries Found
Contact
Skills
Evaluated for Associate Product Manager and Consumer PM role archetype
Performance by Category
Communication
0%
Strategy
0%
Design
0%
Technology
0%
Execution
0%
Go-to-market
0%
Top Skills
API integration Data retrieval Database structure Growth experiments Listening Market analysis Metrics definition Negotiation Performance tracking Relationship building System design Wireframes and mocks Writing and presentation
Skill Progression
Experience

Gym Operations Staf

• Provide high-quality customer service, fostering a positive community consistent with the gym’s vision and values
• Greet and assist patrons, resolving issues and serving as an expert resource in the facility and climbing community
• Manage multiple customer needs simultaneously, demonstrating strong multitasking abilities and task prioritization
• Eficiently handle phone inquiries, resolve issues and provide knowledgeable assistance to patrons

Software Engineer II

• Launched the successful re-platforming of a $300M direct-selling business onto a serverless Node platform on GCP, ensuring adherence to scope, timeline and quality standards, resulting in significantly improved product scalability
• Contributed to the development and deployment of a data-driven isomorphic React application for an omni-channel retail/e-commerce website, directly impacting annual revenue of $40M year-after-year
• Orchestrated comprehensive load testing processes and optimization strategies for REST API endpoints and GraphQL queries, leading to enhanced user experience and heightened product reliability
• Conducted thorough end-to-end and A/B testing procedures for seamless product decision-making and efective project risk mitigation

Software Engineering Teaching Assistant

• Facilitated productive classroom discussions and provided hands-on support, resulting in significantly improved student comprehensive and engagement levels
• Mentored a diverse cohort of adult learners, including working professionals and recent graduates, helping them successfully transition into careers in web development roles
• Fostered a positive and inclusive learning environment conducive to student success and personal growth

Degree Programs

Hack Reactor

Bachelor of Science

Licenses and Certifications

No Licenses or Certifications Found.