Product Manager
- Manulife
- Full-Time
- Dec 2019 - Present · 2 yrs 3 mos
– Collaborate as the product lead with agile cross-functional teams (Engineering, UX, Business Development) to find opportunities for new products including support for project proposals to drive new features development.
– Collaborate with key stakeholders to successfully implement product features to drive up user satisfaction by 30% and result in increase in revenue by 20%.
– Create and develop products using data feed insights to improve user digital experience to drive an increase in sales by 25%
– Manage ongoing products support to cross-functional teams during the implementation of product development, optimization and maintenance from user feedbacks.
– Collaborate with the Marketing Managers and Sale Managers to investigate, document and resolve user problems that are related to broken processes/services of the products