Professional development
- Career Break
- Full-Time
- Jan 2022 - Present · 5 mos
Skill Scoreⓘ
(/6)
Industries
Retail
Content Creator | Project Coordinator | All Around Creative | Brand & Digital Marketer | Fashion Guru | Skin Care Junkie
Hi, my name is Talena Harris I am from the small city of Columbus, Ohio currently based in Chicago Illinois. I have a deep passion for helping others and adding creativity to my daily life. I am currently looking for a position to set off my career in the world of tech. I am a project coordinator/manager, brand marketer, digital marketer, designer, creative specialist, and all-around creative.
I believe that all types of learning are very fundamental. I am currently a Creative Futures Fellow with hopes of becoming a future creative director, and also taking a human-centered design course with Acumen Academy. To master the four steps of the human-centered design process. To create innovative solutions to real-world challenges. Build an effective interview guide to learn and document user research. Gain strategies for synthesizing your user research and identifying opportunities for design. While practicing creative techniques to build rapid prototypes, and make ideas come to life. Effectively test prototypes with real users, and identify promising solutions to begin implementing. I am also currently a digital marketing apprentice with COOP. Where I am learning skills to become a successful digital marketer.
Fun Facts:
I am a mediator: INFP-T
I am a vegan
I love writing
I am obsessed with skincare
My favorite hobbies are dancing and photography
I am relearning Spanish and will be learning more languages soon
Skills
Evaluated for and
PM role archetypeⓘ
Performance by Category
Communication
Strategy
Design
Technology
Execution
Go-to-market
Top Skills
Skill Progression
Experience
Project Coordinator I | Salesforce Innovation Center Brand + Comms
- Salesforce
- Full-Time
- Aug 2021 - Dec 2021 · 5 mos
Created detailed video tutorials and communication plans for Salesforce Innovation Center
Identified and closed communication gaps to complete projects on time and accurately.
Assisted UX/graphic designers with graphics production for Dreamforce and internal Slack posts.
Consulted with EMEA SIC teams and implemented globally aligned training materials for new SIC assets
Assisted team copywriter with creating comms plan, audits for concierge articles and other copy assets
Collaborated and built relationships with leaders in AMER and EMEA to gain knowledge and insight on the Salesforce Innovation Center need
Salesforce Labs Intern
- Salesforce
- Full-Time
- Chicago, Illinois, United States
- Feb 2021 - Jul 2021 · 6 mos
Assessed usability of listings on AppExchange and collaborated with app creators to update 200 solutions
Designed, edited & uploaded educational 15 videos content for internal employees on existing solutions offerings to drive awareness for Labs.
Conceptualized, wrote, and published a blog post to Medium on Salesforce dashboards and reporting for internal and external audiences
Created 10 self-guided projects, demos, and other collateral pieces to learn Salesforce’s ecosystem
Guest Services Specialist
- Superfly
- Full-Time
- Chicago, Illinois, United States
- Oct 2020 - Mar 2022 · 1 yr 6 mos
Provide exceptional customer service to the FRIENDS and the Office Experience attendees numbering over 800/day, including handling ticket sales, answering questions, and ensuring an overall positive experience for guests
Facilitate guest services training for new Superfly hires to prepare them to be customer facing in fast paced environment
Oversee compliance with COVID-19 protocols and safety procedures for guests
Fulfillment Specialist
- Grubhub
- Full-Time
- Greater Chicago Area
- Nov 2019 - Mar 2020 · 5 mos
Facilitated the onboarding of 75 new accounts daily to Grubhub on the Salesforce platform, ensuring menu accuracy and sufficient item detail
Completed 300 restaurant audits weekly by proofing contracts and menus to measure accuracy while adhering to Grubhub standards and legal terms
Executive Assistant Intern
- DesignerLifestyles
- Full-Time
- Greater Chicago Area
- Jan 2019 - Sep 2019 · 9 mos
Acted as the first point of contact for prospective and existing clients; coordinated scheduling, answered questions, and provided information about services offered.
Orchestrated event planning and day-of setup to optimize led guest experience; cultivated social media presence by taking event photos and creating content including hashtags to amplify online engagement
Lead Cashier
- Banana Repulic
- Full-Time
- Greater Chicago Area
- Sep 2017 - Jan 2022 · 4 yrs 5 mos
Supervise start and end of day cash register management for flagship location, including verifying cash balances, operating store safe, and reporting any overages or shortages to Loss Provision team
Train and oversee sales associates during shifts; as keyholder, direct opening and closing of store for everything from setting up displays to organizing inventor
Retail Salesperson
- UNIQLO
- Full-Time
- Chicago, Illinois, United States
- Oct 2015 - Oct 2017 · 2 yrs 1 mo
Administrative Assistant Intern
- Lincoln Theatre
- Full-Time
- Columbus, Ohio Metropolitan Area
- Jun 2014 - Sep 2016 · 2 yrs 4 mos
Degree Programs
BDR Candidate @ RE:WORK TRAINING
- Re:work
- Apr 2022 - Jun 2022
Digital Marketing Apprentice
- COOP Apprentice
- Feb 2022 - Jun 2022
Human-Centered Design/ Prototyping
- Acumen Academy
- Jan 2022 - May 2022
Agile MBA
- The Job Hackers
- Jan 2022 - Mar 2022
Project Management
- Year Up
- Sep 2020 - Jul 2021
Licenses and Certifications
Human-Centered Design 201: Prototyping
- IDEO.org
- Issued May 2022 · No Expiration Date
Agile MBA
- The Job Hackers
- Issued Mar 2022 · No Expiration Date
Become a Digital Marketing Specialist
- Issued Mar 2022 · No Expiration Date
- View Credential
Become a Project Manager
- Issued Mar 2022 · No Expiration Date
- View Credential
Content Marketing Foundations
- Issued Mar 2022 · No Expiration Date
- View Credential
Google Ads Essential Training
- Issued Mar 2022 · No Expiration Date
- View Credential
Managing Project Stakeholders
- Issued Mar 2022 · No Expiration Date
- View Credential
Marketing on Facebook (2020)
- Issued Mar 2022 · No Expiration Date
- View Credential
Marketing on Instagram
- Issued Mar 2022 · No Expiration Date
- View Credential
Project Management Foundations
- Issued Mar 2022 · No Expiration Date
- View Credential
Project Management Foundations: Communication
- Issued Mar 2022 · No Expiration Date
- View Credential
Project Management Foundations: Risk
- Issued Mar 2022 · No Expiration Date
- View Credential
Project Management Foundations: Schedules
- Issued Mar 2022 · No Expiration Date
- View Credential
SEO Foundations
- Issued Mar 2022 · No Expiration Date
- View Credential
Google Analytics 4 (GA4) Essential Training
- Issued Feb 2022 · No Expiration Date
- View Credential