Community Management Lead – Tech
- Careem
- Full-Time
- Baghdad, Iraq
- Aug 2021 - Present · 10 mos
Mustafa Jumaah Al-Mashhadani
Skill Scoreⓘ
Rookie (2/6)
137
Industries
Information Technology
Community Management Lead - Tech @ Careem
Four years in Community Management and Customer Experience field. Working with top-notch agencies and tech-based brands to build better experiences and efficient processes through automation and AI.
Skills
Evaluated for Product Manager and
Platform PM role archetypeⓘ
Performance by Category
Communication
Strategy
Design
Technology
Execution
Go-to-market
Top Skills
Metrics definition Listening Negotiation Writing and presentation Product vision Market analysis Product roadmap Build vs buy vs partner Feature prioritization Data retrieval Product requirements User journey and personas User research User feedback review Stakeholder alignment Agile methodologies Performance tracking Digital marketing Sales training and support Marketing collateral Relationship building
Skill Progression
Experience
Senior Community Management Executive
- Careem
- Full-Time
- Baghdad, Iraq
- Jan 2021 - Aug 2021 · 8 mos
Community Management Executive
- Careem
- Full-Time
- Baghdad
- Feb 2019 - Jan 2021 · 2 yrs
Social Media Executive
- Business Ground Exhibitions
- Full-Time
- Baghdad
- Apr 2018 - Oct 2018 · 7 mos
Community Manager
- Memac Ogilvy
- Full-Time
- baghdad
- Sep 2016 - Mar 2018 · 1 yr 7 mos
Degree Programs
Bachelor of Business Administration – BBA, Business Administration and Management, General
- American University of Iraq - Baghdad
- 2021 - 2025
Licenses and Certifications
Become a Product Manager
- Issued Mar 2022 · No Expiration Date
- View Credential
Accounting Foundations
- Issued Feb 2022 · No Expiration Date
- View Credential
From Excel to Tableau
- Issued Jan 2022 · No Expiration Date
- View Credential
Learning Jira Software
- Issued Jan 2022 · No Expiration Date
- View Credential
Learning Node.js
- Issued May 2021 · No Expiration Date
- View Credential
Node.js Essential Training
- Issued May 2021 · No Expiration Date
- View Credential
Transitioning to Product Management
- Issued Mar 2021 · No Expiration Date
- View Credential
Customer Service Using AI and Machine Learning
- Issued Feb 2021 · No Expiration Date
- View Credential
Business Analytics Foundations: Descriptive, Exploratory, and Explanatory Analytics
- Issued Jan 2021 · No Expiration Date
- View Credential
Express Essential Training
- Issued Aug 2020 · No Expiration Date
- View Credential
ChatBots: Messenger ChatBot – DialogFlow and nodejs
- Udemy
- Issued Apr 2020 · No Expiration Date
- View Credential
JavaScript Essential Training
- Issued Mar 2020 · No Expiration Date
- View Credential
Being an Effective Team Member
- Issued Nov 2019 · No Expiration Date
- View Credential
Fred Kofman on Managing Conflict
- Issued Nov 2019 · No Expiration Date
- View Credential
Improve Your Teamwork Skills
- Issued Nov 2019 · No Expiration Date
- View Credential