Should Amazon increase the price of Prime Membership? If so, estimate the revenue generated or lost.
- Rob Martin
This is a pricing question:
Step 1: Ask for clarification question:
1) Should we consider that prime video is still included for free?
2) This price increase is to be considered for both business and personal users?
3) Is there a specific geography under consideration?
Step 2: Describe product and industry:
Prime offers an annual subscription for unlimited free shipping for thousands of products sold by amazon and partners. The service comes in two flavors viz. retail and business. Annual price-$150
Prime also comes with free video subscription which is worth about $7-9/month
Other competitors of Prime are Walmart + and few others aligned with national level grocery store
Step 3: Choose objective
Increase revenue and profitability while remaining competitive and without reducing the user base
Step 4: Choose strategy
Mix of Cost basis, competititive and low starting price
Step 5: Compute a price
I am ignoring benefit of Amazon prime and restricting to only US gep
a) Average shipping price/$6 /item
b) Assuming prime has a subscription base of ~100 Mn with ordering behaviour as follows:
–30% make about 1 order/month =30 million orders
-50% make about 3 orders/month=150 million orders
-20% make about 5 orders/month = 100 million orders
cost of 280 million orders x $6/order= $1.68 bn
c) How is much prime earning/year from these customers=$149*100 Mn = $14.9 bn
Amazon is in fact making a profit of $13.22 bn/year from Prime subscriptions
c) With an yearly price of $149, customers will get a breakeven with $149/6= ~24 orders
Atleast 30% of their customers dont make full use of their prime membership and risk going to cheaper options like Walmart +. If Amazon reduces their price of their membership, they might risk reducing their profits.
Recommedation:
Create a low starting price model as follows
$100 for <13 shipping / year
$149 for unlimited shipping/year
With this Amazon might face a loss of $50 * 30 million- $1.5 bn but still avoid a risk of $4.4 Bn worth of business going to Walmart +.

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