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Zia Hotaki
Skill Scoreⓘ
Rookie (2/6)
166
Industries
Information Technology
Senior Product Manager at BeyondTrust

Cybersecurity, Product Management

Skills
Evaluated for and PM role archetypeⓘ
Performance by Category
Top Skills
Skill Progression
Experience

Senior Product Manager

  • BeyondTrust
  • Full-Time
  • Jun 2020 - Dec 2023

Product Manager

  • BeyondTrust
  • Full-Time
  • Jun 2020 - Nov 2021

For the Privileged Password Management pillar.

In 2020, I successfully launched our Password Safe product to be consumed as-a-Service (SaaS) through our new “Password Safe Cloud” deployment offering within Azure.

For most of 2021, I was the Product Manager for DevOps Secrets Safe, where the customer base was increased by over 10x within 11 months.

My primary lens in products is to place ease of use at the forefront of cybersecurity.

Lead Engagement Manager

  • BeyondTrust
  • Full-Time
  • Feb 2019 - May 2020

BeyondTrust’s first Engagement Manager.
Spearheaded defining processes and policies that impacted Sales, Sales Engineers, and Professional Services departments.

Mentored and trained other EMs in both BeyondTrust products, as well as policies for how the EM team operates.

Performed Scoping Calls daily, to gather requirements that would, in turn, be placed into Statements of Work or Description of Services.

Developed many iterations of Professional Services packages. In turn, this optimized our ProServe practice by minimizing the quantity of custom SOWs/DOSs written up.

Defined the rules of engagement, in terms of defining processes Sales and Sales Engineers must follow to get the services our customers require. Created simple flow charts to ease adoption of processes.

Created Architecture Diagrams that are used pervaisively across entire organization.

Engagement Manager

  • BeyondTrust
  • Full-Time
  • Aug 2016 - Feb 2019

Lead Systems Engineer

  • BeyondTrust
  • Full-Time
  • Jan 2012 - Jul 2016

Senior Systems Engineer

  • BeyondTrust
  • Full-Time
  • Dec 2009 - Jan 2012

Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

While still providing Technical Support, expanded responsibilities in both Pre-Sales (Sales Engineer), and Post-Sales (Professional Services Engineer) capacity.

Technical Support Engineer

  • BeyondTrust
  • Full-Time
  • Agoura Hills, California, United States
  • Jul 2007 - Dec 2009

During this timeframe, we were known as “Symark Software”.

Jr. Network Administrator

  • WME (William Morris Endeavor)
  • Full-Time
  • Jul 2006 - Jul 2007

During this timeframe, we were known as “The William Morris Agency”.

Computer Resource Specialist

  • University of California, Berkeley
  • Full-Time
  • Sep 2004 - May 2006

Troubleshooting and resolving computer related issues for faculty and staff, all over campus

Computer Science Tutor

  • University of California, Berkeley
  • Full-Time
  • Jan 2004 - Dec 2004

Tutoring UC Berkeley undergraduate students for the Self-Paced Center on the Scheme, UNIX, C, C++, and Java courses.

Systems Administrator

  • University of California, Berkeley
  • Full-Time
  • Berkeley, California, United States
  • Sep 2003 - May 2004

Working for ISSC (now called Center for Research on Social Change)

Computer Technician

  • Los Angeles Mission College
  • Full-Time
  • Jan 2002 - Aug 2002

Troubleshooting and resolving computer related issues for faculty and staff, all over campus

Computer Science Tutor

  • Los Angeles Mission College
  • Full-Time
  • Sep 2001 - Jun 2002

Tutoring community college students in HTML, C++, and Java courses during senior year of high school.

Degree Programs

BA, Cognitive Science w/ Computer Science emphasis

  • University of California, Berkeley
  • 2002 - 2006

Professional, System Administration

  • UCLA Extension
  • 2007 - 2008

Professional, Network Communication

  • UCLA Extension
  • 2007 - 2008

Professional, Linux/Unix

  • UCLA Extension
  • 2007 - 2008

Licenses and Certifications

Design

Foundations