Senior Technical Product Manager II

Swoogo
Full-Time
San Diego, CA, USA
Jan 2024 - Jan 2025

• Launched Roles & Permissions for the Swoogo platform, increasing coverage by 166% and reducing lost deals by 85%, eliminating key enterprise barriers
• Built a centralized “voice of the customer” database integrating multi-source feedback to generate actionable insights and drive product enhancements
• Spearheaded development of a next-generation event management platform (in development) featuring an AI-powered website design studio, streamlined workflows, and integrated communication tools to expand revenue and market reach

Staff Product Manager

Kandji
Full-Time
San Diego, CA, USA
Jan 2021 - Jan 2024

• Spearheaded product integrations and API strategy to drive partnership revenue, enabling ~6 partner-built integrations per quarter and contributing 23% of quarterly sales
• Developed key integrations (ServiceNow, Okta Device Trust, Microsoft Teams, Microsoft AD CS) that doubled customer ACV and streamlined UX to cut implementation time from weeks to minutes
• Leveraged data and the RICE framework to guide prioritization while collaborating cross-functionally and producing comprehensive product documentation and metrics

Senior Product Manager

Full-Time
Jan 2021 - Jan 2023

• Redesigned Integrations UI within Kandji, increasing visibility and traffic by 300%
• Started two engineering teams as product owner using agile and scrum methodologies

Senior Product Manager

Full-Time
Jan 2019 - Jan 2021

• Developed and aligned integration and platform strategy across product lines, third-party development, and partnerships.
• Owned product development for three Salesforce managed packages, including Classy for Salesforce, which became the #1 nonprofit app in partner revenue for Salesforce Nonprofit Cloud.
• Increased customer retention to 89% (vs. 65% for non-users) through Salesforce integration.
• Launched integrations with Google Tag Manager, Facebook Fundraising, Double the Donation, GuideStar, and Zuora.
• Worked cross-functionally with executives, business units, design, and product marketing on strategy, go-to-market planning, and sales enablement.
• Led market and competitive analysis to drive business strategy and data-driven decision-making.

Technical Product Manager

Full-Time
Jan 2017 - Jan 2019

• Managed platform ecosystem growth via third-party developers and partners to enhance Classy’s social impact technology
• Worked across all business units to understand market and customers, evaluate opportunities, and collaborate with stakeholders
• Partnered with director of platform engineering to manage backlog and dependencies for platform team

Senior Technical Product Manager

Classy
Full-Time
San Diego, CA, USA
Jan 2012 - Jan 2021

Lead Software Engineer

Classy
Full-Time
San Diego, CA, USA
Jan 2012 - Jan 2017

Senior Software Engineer

BlueHornet
Full-Time
San Diego, CA, USA
Jan 2008 - Jan 2012

Software Engineer

Full-Time
Jan 2008 - Jan 2011

Programmer / Analyst I I I

University of California San Diego
Full-Time
Jan 2004 - Jan 2007

Senior Technical Writer

Full-Time
Jan 2004 - Jan 2007

Web Development Project Consultant

JWAY Group
Full-Time
San Jose, CA, USA
Jan 2000 - Jan 2003

Degree Programs

Bachelor of Science

University of Virginia
Bachelor of Science in Architecture

Licenses and Certifications

No Licenses or Certifications Found.