Product Manager Portfolio
Talena Harris
Skill Scoreⓘ
Rookie (2/6)
118
Industries
Retail
Contact
Message Talena Harris
Evaluated for Associate Product Manager and Generalist PM role archetypeⓘ
Performance by Category
Communication
0%
Strategy
0%
Design
0%
Technology
0%
Execution
0%
Go-to-market
0%
Skill Progression

Professional development

  • Career Break
  • Full-Time
  • Jan 2022 - Present · 5 mos

Guest Services Specialist

  • Superfly
  • Full-Time
  • Chicago, Illinois, United States
  • Oct 2020 - Mar 2022 · 1 yr 6 mos

Provide exceptional customer service to the FRIENDS and the Office Experience attendees numbering over 800/day, including handling ticket sales, answering questions, and ensuring an overall positive experience for guests

Facilitate guest services training for new Superfly hires to prepare them to be customer facing in fast paced environment

Oversee compliance with COVID-19 protocols and safety procedures for guests

Lead Cashier

  • Banana Repulic
  • Full-Time
  • Greater Chicago Area
  • Sep 2017 - Jan 2022 · 4 yrs 5 mos

Supervise start and end of day cash register management for flagship location, including verifying cash balances, operating store safe, and reporting any overages or shortages to Loss Provision team

Train and oversee sales associates during shifts; as keyholder, direct opening and closing of store for everything from setting up displays to organizing inventor

Project Coordinator I | Salesforce Innovation Center Brand + Comms

  • Salesforce
  • Full-Time
  • Aug 2021 - Dec 2021 · 5 mos

Created detailed video tutorials and communication plans for Salesforce Innovation Center
Identified and closed communication gaps to complete projects on time and accurately.

Assisted UX/graphic designers with graphics production for Dreamforce and internal Slack posts.

Consulted with EMEA SIC teams and implemented globally aligned training materials for new SIC assets

Assisted team copywriter with creating comms plan, audits for concierge articles and other copy assets

Collaborated and built relationships with leaders in AMER and EMEA to gain knowledge and insight on the Salesforce Innovation Center need

Salesforce Labs Intern

  • Salesforce
  • Full-Time
  • Chicago, Illinois, United States
  • Feb 2021 - Jul 2021 · 6 mos

Assessed usability of listings on AppExchange and collaborated with app creators to update 200 solutions

Designed, edited & uploaded educational 15 videos content for internal employees on existing solutions offerings to drive awareness for Labs.

Conceptualized, wrote, and published a blog post to Medium on Salesforce dashboards and reporting for internal and external audiences

Created 10 self-guided projects, demos, and other collateral pieces to learn Salesforce’s ecosystem

Fulfillment Specialist

  • Grubhub
  • Full-Time
  • Greater Chicago Area
  • Nov 2019 - Mar 2020 · 5 mos

Facilitated the onboarding of 75 new accounts daily to Grubhub on the Salesforce platform, ensuring menu accuracy and sufficient item detail

Completed 300 restaurant audits weekly by proofing contracts and menus to measure accuracy while adhering to Grubhub standards and legal terms

Executive Assistant Intern

  • DesignerLifestyles
  • Full-Time
  • Greater Chicago Area
  • Jan 2019 - Sep 2019 · 9 mos

Acted as the first point of contact for prospective and existing clients; coordinated scheduling, answered questions, and provided information about services offered.

Orchestrated event planning and day-of setup to optimize led guest experience; cultivated social media presence by taking event photos and creating content including hashtags to amplify online engagement

Retail Salesperson

  • UNIQLO
  • Full-Time
  • Chicago, Illinois, United States
  • Oct 2015 - Oct 2017 · 2 yrs 1 mo

Administrative Assistant Intern

  • Lincoln Theatre
  • Full-Time
  • Columbus, Ohio Metropolitan Area
  • Jun 2014 - Sep 2016 · 2 yrs 4 mos

Degree Programs

BDR Candidate @ RE:WORK TRAINING

  • Re:work
  • Apr 2022 - Jun 2022

Digital Marketing Apprentice

  • COOP Apprentice
  • Feb 2022 - Jun 2022

Human-Centered Design/ Prototyping

  • Acumen Academy
  • Jan 2022 - May 2022

Agile MBA

  • The Job Hackers
  • Jan 2022 - Mar 2022

Project Management

  • Year Up
  • Sep 2020 - Jul 2021

Licenses and Certifications

Human-Centered Design 201: Prototyping

  • IDEO.org
  • Issued May 2022 · No Expiration Date

Agile MBA

  • The Job Hackers
  • Issued Mar 2022 · No Expiration Date

Become a Digital Marketing Specialist

Become a Project Manager

Content Marketing Foundations

Google Ads Essential Training

Managing Project Stakeholders

Marketing on Facebook (2020)

Marketing on Instagram

Project Management Foundations: Communication

Project Management Foundations

Project Management Foundations: Risk

Project Management Foundations: Schedules

Google Analytics 4 (GA4) Essential Training