• Established strategic vision and technology transformation roadmap for a $10B+ chemical company. Conducted 15+ executive interviews and defined requirements for standardized ERP / CRM implementation, operating model overhaul, and data governance strategy to alleviate user pain points. Developed business cases projecting $30M in recurring savings.
• Led design thinking sessions with cross-functional teams and internal SMEs to create persona journey maps and flow diagrams, identify user requirements, document gaps, and benchmark against peers for a manufacturing company’s cloud transition. Validated new product potential and opportunity size, leading to a projected 15% revenue increase.
• Managed a technology digitization initiative for a $6 billion Fintech company. Identified AI/ML go-to-market strategy and use cases, including generating new product features, designing systems architecture, and creating user stories, personas, wireframes, and test scripts. Developed a 3-year product roadmap projecting $15 million in savings through efficiency gains.
• Led a cost transformation program for a major medical center, achieving a 20% reduction in IT spend. Identified savings through application rationalization, business unit IT consolidation, cloud migration, vendor contract renegotiations, and discretionary project elimination. Aligned IT costs with organizational priorities to ensure sustainable financial performance.
• Developed a comprehensive sourcing strategy for a $10B+ insurance client, optimizing IT in/out-sourcing, and right-shoring to balance resource impact, skills, and costs. Identified future delivery locations across three regions through data-driven analysis and leadership insights, resulting in over $20 million in projected savings.