Spearheads product excellence for portfolio of products in the Wealth, Retail & Group Insurance & other Value Added Services.
Leading the strategy definition & execution of products that include:
– Defining and building a 0-1 integrative platform for Investment products (Fixed Income & Growth) with the aim of redefining the B2B2C & B2C experience for clients
– Platform-level integrations & enhancements that supercharge the legacy platform for the Mutual Fund Business
– Product Marketing for multiple Mutual Fund & Insurance Campaigns
– FINtastic Talks – A 0-1 C-Suite level Initiative that involves fireside chats between industry leaders with the aim of bringing a brand with a 57-year legacy to the people of India
Conducting Risk & Feasibility Study for future investment in the Fintech space given the larger context of COVID-19
Devised business strategy for a new portfolio of IoT products by conducting market analysis & evaluating integration plans across manufacturing industries
Key achievements:
• Delivered a 10% increase in traffic to e-commerce IoT platform by benchmarking and implementing SEO best practices to improve page ranking over Google & Facebook
• Reduced processing time by 50% by switching payment gateway after investigation of performance metrics of 5 payment gateways
• Increased business enquiries by 13% by building process flow and decision tree for a new chatbot to engage customers with the e-commerce page
Advised start-ups on new product development, go-to-market strategy & product portfolio reorganization by utilizing primary & secondary research across target markets
Key Achievements:
• Identified $400M target market & building a product for a geriatric healthcare start-up based on customer insights & secondary market research
• Created product strategy for biopharmaceutical start-up that reduced repeat patient expenditure by 30% through primary exploration, secondary research & clinical trials
• Increased overall sales by 2% by reorganising portfolio of small business healthcare plans for Fortune 100 firm based on input from sales teams & businesses
I collaborated with Leadership teams to validate potential opportunities and identify risks.
Key achievements:
• Assessed strategy to diversify $XB portfolio by analyzing business success factors of 100 drugs approved alternate FDA regulatory processes
• Engineered competitive forecast model for new drug launches, based on regression analysis of 320 drugs approved by FDA ANDA process
I built products & services that delivered positive impact on business performance, product-related liability concerns & customer experience across 200+ dealers in South India.
Key Achievements:
• Launched online ERP & salesforce automation platform internally and across 217 dealers, achieving engagement target 3 months before schedule & closing project at 10% below estimated budget
• Led software teams to troubleshoot 75% of UX issues of Honda ERP system within 3 days of receipt
• Reduced by 21% of dead inventory in 10 high-priority dealers by building cross-dealer liquidation channels
• Reduced billing & repair schedule related complaints by 14% by developing a mobile app to improve process visibility to customers across Tier-1 cities
I managed 6 dealers in high-growth markets, later adding 8 new dealers to the Global Honda Network.
Key Achievements:
• Evaluated ROI for market expansion & augmented market presence of 14 dealers
• Improving dealer productivity by 42% by instituting continuous improvement practices
• Exceeded $10M revenue generation plan by 15% by building new supply chains between dealers & local workshops
• Expanded sales of value-added services by 60% by identifying target segments & instituting new pricing strategy
• Resolved 75% of technical concerns within the same day by accelerating information flow between dealer & engineering teams
