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Sharanya .s
  • 13 years of experience
Skill Scoreⓘ
Rookie (2/6)
132
Industries
No Industries Found.
Skills
Evaluated for Associate Product Manager and Generalist PM role archetypeⓘ
Performance by Category
Communication
0%
Strategy
0%
Design
0%
Technology
0%
Execution
0%
Go-to-market
0%
Top Skills
Negotiation Metrics definition Writing and presentation Listening Product roadmap Relationship building Agile methodologies Data retrieval Distribution planning Market analysis
Skill Progression
Experience

Admin Analyst

  • GBT Logistics Inc.
  • Full-Time
  • Brampton, ON, Canada
  • Aug 2023 - Dec 2023

• Communication Coordination: Managing various forms of communication, including emails,phone calls, and internal memos, to facilitate effective information flow within the company.
• Record Keeping: Accurately maintaining and organizing documents, including shipping,records, invoices, purchase orders, and employee files
• Customer Service: Addressing customer inquiries, resolving issues, and maintaining positive relationships with clients and suppliers.
• Finance and Accounting Assistance: Assisting the finance department with tasks such as processing invoices, tracking expenses, and maintaining financial records.
• Technology and IT Support: Providing basic IT support, troubleshooting, and liaising with the IT department for technical matters.

Business Consultant

  • GLOBALLOGIC
  • Full-Time
  • Bengaluru, Karnataka, India
  • Aug 2022 - Jan 2023

• Regulated Business process by establishing and documenting user stories, specifications and product features based on Definition of Done and Acceptance Criteria with 90% acceptance rate from stakeholders.
• Increased user engagement 30% in 4 months, driving 5% revenue growth.
• Facilitated cohesive scrum ceremonies to track development progress, ensuring on-time delivery of multiple projects & successful integration into product roadmap for a 10-member team.
• Collaborated with cross-functional teams to build strategies & identify innovative solutions that led to successful implementation of over 25 features on APIs & web applications.
• Identified creative solution paths to upskill 65 technical professionals in complex problem resolution and increased department feature coverage by 60%.

Business Analyst

  • GoGlobal/Ewave
  • Full-Time
  • Bengaluru, Karnataka, India
  • Mar 2022 - Jul 2022

• Facilitated & streamlined requirements gathering with over 10 Stakeholders, resulting in 67% reduction in time to market.
• Reduced customer onboarding time by 90% in 6 weeks, leading to improved customer satisfaction.
• Collaborated with 8 internal teams to ensure accuracy of product design decision-making, resulting in an 10% improvement in client satisfaction rates.
• Communicated updates to 3 Scrum team members, driving efficiency of task completion.
• Facilitated continuous interaction between users, development and QA teams throughout the SDLC, resultingin a 95% testing success rate.
• Coded, unit tested, debugged, documented, and implemented applications and scripts in collaboration with quality assurance.

Business Analyst

  • Mitel
  • Full-Time
  • Bangalore, KA, India
  • Oct 2016 - Mar 2022

• Assessed intricate integration systems of cross-functional teams to identify functional needs,resulting in successful management and timely execution of projects
• Mitigated issues by QA Testing and conducting UAT before GO LIVE
• Documented use cases, BRD,FRD,process diagrams, Gap Analysis onsystems, processes and procedures
• Led six-member cross-functional team globally to implement new subscription model;system is usedby 300+ users globally
• Developed training materials and procedures, and trained users in the proper use of software.
• Demonstrated experience in ERP and CRM (SFDC Sales,service and Marketing cloud) as well as web-based technologies and Content Management Systems.

Consultant

  • HCL Technologies Ltd.
  • Full-Time
  • Bengaluru, Karnataka, India
  • Dec 2009 - Aug 2016

• Involved in Salesforce.com application setup activities and customized the apps.
• Applauded for collaborating close with Clients, advising to move to new application.
• Worked on New Product Introduction (NPI) by analyzing the Requirements and Estimation of Effort
• Provided end to end service and operation management for the client
• Understood, analyzed, and resolved faults within the specified framework of the SLA.
• Developed and implemented various process improvements within the team as per ITIL methods and practices earning “Champion of the Month”

Degree Programs

Bachelor of Engineering

  • Anna University
  • B.E Electronics And Communication

Licenses and Certifications

No Licenses or Certifications Found.