-Managing a cross functional team, helping them achieve operational excellency
-Delivering live 100+ digital events – EURO, Champions League, Europa League matches across UEFA’s digital channels
-Maintaining and evolving UEFA’s digital software ecosystem
-Orchestrating and coordinating internal stakeholders and suppliers to develop digital products
-Ensuring operational soundness and supporting the development lifecycle of an extended product portfolio
-Managing CRM components – securing integrity of the solution, maintaining, and improving the customer scoring model and monitoring data quality
-Monitoring UEFA.com data flow integrity and quality
– Improving efficiency of business processes and redesigning business process mapping
? Provide Asset Management Controlling regarding the Pension Funds Business Unit,
specifically risk management, periodic reporting (internal, client-side and supervision/regulatory body-oriented).
? Delivering key statistics of the team and company’s business development, providing
insights into areas to be improved, pitfalls and possible future threats.
? Deliver investment proposals and monthly reports of client´s portfolios.
? Prevent fiduciary irregularities on the firm’s assets under management by monitoring KYCs and risk exposure.
A key point during my tenure, was leading the project for the integration of a full Business Unit, following the acquisition of a Pension Fund company, with relevant success, concluding it ahead of schedule and on budget with no drag to both organizations.