Open Source Community Specialist
- GitHub
- Full-Time
- Jul 2021 - Present · 11 mos
Community Support
– Collaborating with engineers, technical writers, content strategists, product managers for improving contributor experience and engagement
– Developing the Linter tool to impact contributors in producing high quality user documentation
– Supporting GitHub docs open source platform. Tasks include triage, contributor engagement, gathering feedback and recognizing contributor pain points
– Designed, planned and produced contributing guides to help new contributors
– Maintaining a positive, healthy, included and belonging community
– Understanding trends in contributions to discover pain points in user documentation
– Strategizing methods backed by data and metrics to increase community growth and support
– Reduced spam issues by 66% by implementing issue forms feature in GitHub docs open source repo
Technical skills
– Developed/updated GitHub Actions and workflows to automate tasks in triaging and reviewing
– Avid user of developer tools such as VSCode, Git CLI, GitHub CLI, GitHub Projects, GitHub Actions
– Comfortable with REST API calls