Melanie Cipher
Skill Score
Professional (3/6)
261
Industries
Automotive
Contact
Evaluated for Director of Product and Internal Tools PM role archetype
Performance by Category
Communication
0%
Strategy
0%
Design
0%
Technology
0%
Execution
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Go-to-market
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Skill Progression

Product Manager

Yoga Instructor

I teach a class called Nervous System Reset Yoga

Yoga Instructor

I teach gentle yoga/yoga for injury and limited mobility, and sometimes Yin

Senior Product Manager

Define the product vision, strategy and roadmap.
Gather, manage, and prioritize stakeholder requirements.
Work closely with engineering, sales, training, government affairs, marketing, client services, external partners, and clients to help solve problems and create product enhancements.
Provide subject matter expertise on features, business rules, and functionality within my products.
Currently working on a significant product rewrite in partnership with DMV modernization.

Product Manager

Define the product vision, strategy and roadmap.
Gather, manage, and prioritize stakeholder requirements.
Work closely with engineering, sales, training, government affairs, marketing, client services, external partners, and clients to help solve problems and create product enhancements.
Provide subject matter expertise on features, business rules, and functionality within my products.

Supervisor, Contract Implementation (formerly Supervisor, Sales and Training Planner)

Managed a team including performance reviews, one-on-one meetings.
Provided daily supervision including time sheets, approval of PTO requests, approval of expenses, and delegation of daily work.
Process improvement and special projects including changes to software programs, creation of process workflows, and cross-company initiatives.
Team training and development in new software and processes.
Team building activities.
Daily use of Salesforce, SAP (including SuccessFactors), state-specific internal and external programs, and Microsoft Office.

Sales and Training Planner

Created and maintained customer accounts
Solved internal and external client issues
Maintained relationships with DMV and other state agencies
Contract management, including approval of sales opportunities

Customer Service Representative

Customer service, including troubleshooting customer issues with firearms.
In-person and telephone sales of parts, products, and accessories.
Warehouse, catalog mailing, and other duties as assigned.

Service Administrator

Customer support including troubleshooting product issues.
Use of JD Edwards, MAS90, and other software programs.
Answered phones and emails, data entry of repair and replacement orders.
Warehouse receiving of product sent in for repair.

Degree Programs

Bachelor’s Degree, Business Administration and Management, General

Master’s Degree, Industrial and Organizational Psychology

Junior High/Intermediate/Middle School Education and Teaching

200 hour certification, Yoga Teacher Training

Yin Yoga Foundations , Yoga Teacher Training/Yoga Therapy

Licenses and Certifications

Trained Mentor

Pragmatic Management Certified (PMC-II)

Google Analytics for Beginners

Graduate Certificate in Human Resource Management

Registered Yoga Teacher (RYT 200)

Accounts & Contacts Badge

Coaching & Feedback

Culture of Feedback

Great Management

Impact of Unconscious Bias

Improving Data Quality

Introduction to Instructional Systems Design

Public Speaking Skills

Trust & Influence

UX Research Basics