Mahboubeh kamalkhani
Skill Score
Rookie (2/6)
108
Industries
Information Technology
Contact
Evaluated for Senior Product Manager and Generalist PM role archetype
Performance by Category
Communication
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Skill Progression

Product Operations Manager

Product Operations Analyst

Product Operations sits at the intersection of Product, Engineering, Customer Success, and Operations and helps to improve alignment, communication, and processes around product development.In this role, I’m working in a product team to manage and execute operation projects and tackle challenges to ensure the operational process is running smoothly.
What I do is:
*Analyzing data to help product management make better-informed decisions.
*Improving operations processes to streamline product development
*Overseeing quality assurance checks on operations processes
and leveraging both quantitative and qualitative data to inform and influence product, and operation roadmaps.

Operational Performance Management Specialist _ Commercial Excellence

In the operational performance excellence team, I was managing sellers’ performance by the main KPIs (Delay, Cancellation, Return). I tried to empower sellers, revising SOPs and defining new technical and operational projects to decrease these issues and achieve better marketplace productivity.

Operational Problem Solving Specialist

In the Operational Problem Solving team, I was in the fulfillment center to improve processes and solve unforeseen problems.

Degree Programs

Master of Business Administration – MBA, Operations Management and Supply chain

Bachelor’s degree, Mechanical Engineering

Licenses and Certifications

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