Product Operations Manager
- Divar
- Full-Time
- Feb 2022 - Present · 4 mos
Mahboubeh kamalkhani
Skill Scoreⓘ
Rookie (2/6)
108
Industries
Information Technology
Contact
Skills
Evaluated for Senior Product Manager and
Generalist PM role archetypeⓘ
Performance by Category
Communication
Strategy
Design
Technology
Execution
Go-to-market
Skill Progression
Experience
Product Operations Analyst
- Divar
- Full-Time
- Jul 2021 - Feb 2022 · 8 mos
Product Operations sits at the intersection of Product, Engineering, Customer Success, and Operations and helps to improve alignment, communication, and processes around product development.In this role, I’m working in a product team to manage and execute operation projects and tackle challenges to ensure the operational process is running smoothly.
What I do is:
*Analyzing data to help product management make better-informed decisions.
*Improving operations processes to streamline product development
*Overseeing quality assurance checks on operations processes
and leveraging both quantitative and qualitative data to inform and influence product, and operation roadmaps.
Operational Performance Management Specialist _ Commercial Excellence
- Digikala.com
- Full-Time
- Jul 2020 - Jul 2021 · 1 yr 1 mo
In the operational performance excellence team, I was managing sellers’ performance by the main KPIs (Delay, Cancellation, Return). I tried to empower sellers, revising SOPs and defining new technical and operational projects to decrease these issues and achieve better marketplace productivity.
Operational Problem Solving Specialist
- Digikala.com
- Full-Time
- Mar 2020 - Jun 2020 · 4 mos
In the Operational Problem Solving team, I was in the fulfillment center to improve processes and solve unforeseen problems.
Degree Programs
Master of Business Administration – MBA, Operations Management and Supply chain
- Shahrood University of Technology
- 2017 - 2019
Bachelor’s degree, Mechanical Engineering
- BNUT - Babol Noshirvani University of Technology
- 2013 - 2017
Licenses and Certifications
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