Support our OnBase ecm software
Continue support our ecm suite of software while helping support analysts grow in their position.
Provide help to progressive employees with problems ranging from software errors to hardware malfunctions.
* Created brand marketing campaigns and initiated through city wide promotion
* Set up live broadcasting equipment in out-of-station locations and worked closely with station engineers to achieve the best sound and reception for the broadcast
* Communicated with fans and clients through social media sites and incorporated opinions and suggestions into the marketing campaigns
* Worked with a bevy of video and sound editing software to sync live video and audio feeds to embed onto our website
* Worked closely with lighting technicians to set up the appropriate Mix of light, sound and video for specific client’s events
* Worked closely with clients throughout event to troubleshoot
issues that arose with the equipment setup.
* Assisted students in the union with any issues and kept technology throughout the student union running smoothly
Helped customers pinpoint computer issues either over the phone or in person
* Assisted customers with software and minor hardware related computer Problems as a first line of defense
* Created intake forms and packaged computers for transport to second level pc
* Sold refurbished computers to customers looking for a computer that fit Their current needs.