and software development leader. Product Owner
- EPAM Systems, Inc
- Full-Time
- May 2022 - Nov 2023
Global digital platform engineering and software development leader.
Product Owner May 2022- Present
• Elevated Customer Satisfaction by 20% in 6 Months through deep user interviews in Canadian Insurance Project integration.
• Produced impactful wireframes for critical Canadian Insurance features to drive a projected 20% increase in new business acquisitions within 12 months.
• Steered a 7-member team to atain a 12% surge in iteration goal delivery via Safe Agile practice to aid smooth integration of insurance functionalities over 12 subsequent iterations.
• Managed complex business requirements and process flow to integrate RPA with incumbent third-party applications, to reduce the processing time by 40% and saved 300 monthly labor hours for heightened satisfaction.
• Deconstructed intricate data storage logic from the Canadian regulatory body’s raw data comprising 50 Excel sheets to expedite the Scrum team’s creation of a streamlined DB structure within just 4 weeks (2 iterations).