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Hui Min Yau
Skill Scoreⓘ
Rookie (2/6)
138
Industries
Information Technology
Skills
Evaluated for Product Manager and Generalist PM role archetypeⓘ
Performance by Category
Top Skills
Skill Progression
Experience

Product Manager, Platform

  • Pearson
  • Full-Time
  • Apr 2022 - Dec 2023

Product Manager, Learning Experience

  • Pearson
  • Full-Time
  • Aug 2021 - Apr 2022

Strategy & Execution of online Interactive Labs – Higher Education segment

– Led planning & execution of Interactive Labs (design, execution, rollout, expansion)
– Led internal enablement of Interactive Labs Authoring Tools for broader Pearson business

Customer Success Account Manager

  • Microsoft
  • Full-Time
  • Melbourne, Australia
  • Jan 2020 - Aug 2021

Enabled Australia’s largest construction and utilities customers to maximize investments in Microsoft technologies by building long-term relationships and influencing IT strategy.

– Orchestrated collaboration across the Microsoft business to drive customer cloud consumption and adoption
– Drove strategic relationships with key customer stakeholders to align Microsoft technologies and services to customer roadmap
> Resulted in 35% upsell in contract renewal (~1M portfolio)

Launch of internal Culture Book

– Launched Customer Success Unit’s first digital Culture Book to represent 296 employees
– Delivered 4 successful releases scaled cross-functional team from 2 to 12 members
> Won #BetterTogether award for community leadership, strategic thinking, results-driven and inclusive approach

Product Management Intern

  • BeeCastle
  • Full-Time
  • Melbourne, Australia
  • Feb 2019 - May 2019

– Assisted in conducting customer interview to align app’s data model to user’s mental model of clients.
– Presented various implementation options for data model while considering technical and user tradeoffs.
– Created user stories and added feature cards to product roadmap.

City Lead

  • UNIHACK
  • Full-Time
  • Melbourne, Australia
  • Aug 2018 - Mar 2019

Led Australia’s largest student hackathon and made it bigger and better. Scaled the team, diversified service offering, increased revenue.

– Successfully delivered a bigger hackathon (?10% attendees, ?27% sponsorship) despite half the lead time by facilitating collaboration, prioritization and execution between department leads.
– Lead strategy for $15,000 sponsorship tier by negotiating partnerships and prioritizing team deliverables.
– Lead marketing strategy in messaging and designs which resulted in 5 sell-out sponsor events.

Sponsorship Lead

  • UNIHACK
  • Full-Time
  • Melbourne, Australia
  • Jan 2018 - Aug 2018

– Increased sponsorship team productivity by training them in Hubspot CRM and bidding tool.
– Defined goal-driven metrics and configured Hubspot dashboard to motivate team performance.
– Enabled team to make data-driven decisions in pursuing prospects by leveraging tracking tools
– Achieved 80% of internal target within 20% of sponsorship raising duration.
– Raised $54,000 in sponsorship revenue, +28% from previous year.

Intern

  • Walter Analytics
  • Full-Time
  • Melbourne, Australia
  • Feb 2017 - Feb 2018

– Restructured Google Adwords campaigns by analyzing reports in Google Analytics.
– Improved clickthrough rates from 1.76% to 7.24% in a month.
– Designed UI using Sketch for a client’s new analytics platform & connected client data to Klipfolio Dashboard.

Sales & Marketing Intern

  • Academy Xi
  • Full-Time
  • Melbourne, Australia
  • Nov 2016 - Feb 2017

Academy Xi is a budding innovation institution that offers immersive courses in UX, Service Design, Growth Marketing, Product Management and most recently, Virtual Reality Design.

Responsibilities: Manage pipeline of incoming sales leads, event organising, improve sales processes, liaise with marketing team to improve lead generation

Product Intern

  • StoreHub
  • Full-Time
  • Kuala Lumpur, Malaysia
  • Nov 2014 - Feb 2015

StoreHub is one of Southeast Asia’s leading iPad Point of Sales systems, having recently raised $US 850k with 500 Startups.

Responsibilities:

-Research on potential verticals for StoreHub Marketplace
– Pitching StoreHub Marketplace for MaGIC’s Stanford Go2Market Program
– Redesigning Backoffice onboarding process
– Creating customer support documentation and infographics for iPad POS setup
– Storyboarding and narrating for customer support videos
– Research on Product Management best practices
– Conduct research on product-market fit

Co-founder of Incitement Youth

  • Incitement
  • Full-Time
  • Kuala Lumpur, Malaysia
  • Jul 2012 - Jul 2013

Incitement is a social platform – powered through talks – aimed at promoting volunteerism and social impact amongst youths. Incitement now is a thriving international community with establishments in over 41 countries, 100’s of events, 1000’s of volunteers, co-created 100’s of social impact projects worldwide.

Responsibilities:

– emcee for several Incitement events
– Lead for Incitement Youth chapters
– management of social media accounts
– organised Incitement Youth events
– lead college recruitment drive

Co-Founder

  • Selangor Model United Nations
  • Full-Time
  • Kuala Lumpur, Malaysia
  • Dec 2011 - Nov 2014

Founded in 2011 and running into its 5th annual conference, Selangor Model UN is an independent student-led organisation which aims to provide equal opportunity for all to develop themselves through Model UN.

Responsibilities:

– Leading & managing remote team of 20
– Pitching & acquiring RM 70,000 in sponsorship
– Training student officers
– Delegate workshop facilitation
– Organizing conferences
– PR & Outreach strategy
– Organizing Model UN Leaders Summit

Project Lead/ Intern

  • Tandemic
  • Full-Time
  • Selangor, Malaysia
  • Dec 2011 - Mar 2012

Do Something Good is Malaysia’s largest volunteering network, and is housed under Tandemic, a social enterprise.

Roles:

– Pitched and received RM15, 000 grant from myHarapan- Youth Trust Foundation
– Liaising with key influencers in the volunteering community
– Managing development of website
– Malaysian Delegate at Innovate4Good@Microsoft APAC

Degree Programs

Master of Information Technology, Data Analytics

  • Swinburne University of Technology
  • 2018 - 2019

Bachelor’s of Commerce, Marketing and Management

  • University of Melbourne
  • 2017 - 2018

Bachelor’s of Commerce

  • Monash University Malaysia
  • 2015 - 2016

A-levels

  • Taylor's College
  • 2013 - 2014

Malaysian Certificate of Education (SPM)

  • SMK Bandar Utama Damansara (4)
  • 2007 - 2011

Licenses and Certifications

No Licenses or Certifications Found.