Himanshu Singh
- 18 years of experience
Skill Scoreⓘ
Master (5/6)
489
Industries
Industrials Mobility Tech
Skills
Evaluated for Product Manager and
Consumer PM role archetypeⓘ
Performance by Category
Communication
Strategy
Design
Technology
Execution
Go-to-market
Top Skills
Agile methodologies Build vs buy vs partner Business model design Digital marketing Feature prioritization Listening Marketing collateral Metrics definition Negotiation Performance tracking Product requirements Product roadmap Product vision Relationship building Stakeholder alignment User feedback review User journey and personas User research Wireframes and mocks Writing and presentation Data retrieval Market analysis Growth experiments Distribution planning Market positioning Database structure API integration Pricing strategy System design
Skill Progression
Projects
No Endorsements Found.
Experience
Staff Product Manager (Lead), Technical – Fleet Planning and Simulation
- Full-Time
- Nov 2022 - Nov 2023
• Developed from scratch two separate 3-year product strategies and roadmaps for marketplace simulation and elastic supply planning by identifying high impact use cases and creating a prioritization framework in line with company goals, resulting in VP-level alignment and prioritization across 5 product teams (over 300 teammates)
• Launched ML-based fleet simulator by modeling demand, routing, and rider behavior to test and tune marketplace positioning, matching, and summoning algorithms, reducing enterprise risk and rider ETA by 20%
• Launched algorithm-based elastic supply plan that provides optimized fleet deployment, vehicle allocations, and charging schedules to operations, increasing fleet utilization by 25% and reducing cost by 30%
• Launched in-facility navigation (IFN) system to automate AV charging, parking, and data offload as per supply planning schedules, reducing turnaround time by 74%
Staff Product Manager, Technical – Telephony and Customer Success
- Full-Time
- Nov 2022 - Oct 2023
• Launched large-language model (LLM) supported mobile chat and agent response (with safety guardrails) to expedite context sharing between riders, support agents, and law enforcement, reducing response time by 28%
• Led company-wide safety critical initiative (60 member XFN team) to launch a fail-safe telephony system with 99.99% reliability to support rider, agent, and emergency personnel calls, reducing dropped calls by 99%
• Launched skills-based algorithmic agent matching for email, mobile chat, and calls, increasing NPS by 36%
Technical Founder and CEO, ML-based
- Talent
- Full-Time
- Oct 2020 - Nov 2022
• Outcome: generated high six-figures in revenue and employed a team of 12; led go-to-market by running cold outreach (8% CTR), improving SEO (DR 65), and closing 20+ deals;
• Job-seeker product: interviewed 100+ job-seekers to build algorithmic skills evaluation system that helped them
know target skills, build skills with projects, receive feedback, and match with jobs, impacting 30K job-seekers
• Employer product: interviewed 50+ hiring managers to design skills taxonomy and launch algorithm-based candidate profiles that helped them discover, screen, and hire talent based on skills, resulting in 345 job placements
Head of Product, Growth and Retention
- Full-Time
- Feb 2020 - Jul 2020
• Led 3 PMs and cross-functional team to analyze international user engagement data and prioritize launch of six remote learning hubs for 10M students, 300K parents, and 200K teachers, resulting in 15% increase in revenue
• Launched live messaging tool to enable real time communication between students and teachers during COVID-19, resulting in 300K+ messages per month and 12% increase in student retention
Head of Product and Operations, Content Marketplace
- Coursera
- Full-Time
- Mountain View, CA, USA
- Nov 2019 - Feb 2020
Led 80+ member team (including 4 PMs) to build $130M+ revenue degrees business while lowering cost of higher ed by 60% on the world’s leading online learning multi-sided marketplace with 110M learners (B2C) and 200+ partners (B2B) Head of Product and Operations, Content Marketplace Nov 2019 – Feb 2020
• Grew the $100M Degrees product line by defining quarterly goals, allocating resources, defining go-to-market strategy, and closing partnership deals, resulting in 8% quarterly growth
Senior Manager, Product – Technical, ML-based
- Full-Time
- Dec 2017 - Oct 2019
• Led 4 PMs to launch a ML-based dropout prediction and intervention tool that flags high-risk students and initiates automated and manual (by course mentors) check-ins with learners, reducing dropout rate by 32%
• Launched content prediction and pricing tool by transforming 100M on-platform searches to vector embeddings,
and running A/B tests on 500K learners, resulting in 1.5x enrollments and 1.2x LTV
• Launched skills taxonomy-based gateway course recommendations for performance-based admissions initiative, enabling learners to showcase competency before degree applications, leading to 4x LTV/ CAC
Senior Product Manager (0 to 1 Role), Content Marketplace
- Full-Time
- May 2016 - Dec 2017
• Found PMF for category-defining affordable online degrees by leading 30-member team to conduct user research, identify pain points and launch MVP with a university partner, leading to 10K applications and 94 enrollments
Business Development Manager, Content Marketplace
- Full-Time
- Oct 2015 - May 2016
• Managed marquee accounts (Stanford, Penn, UC system) and negotiated $5M partnerships to monetize Stanford content, achieving 200% revenue growth
Corporate Strategy Manager
- Full-Time
- May 2013 - Oct 2015
• Led 6 member team to perform commercial feasibility analysis and develop go-to-market plan for an economically viable product for electricity generation in India and Africa, helping customers save $2500/year
• Built risk mitigation framework to avoid competitive threats for $6B business by interviewing engineering and business leaders to identify high value features, short list investment opportunities and forge product partnership
Senior Technical Product Manager, Digital Transformation (B2B
- Full-Time
- Aug 2007 - Jul 2012
• Launched route recommendation tool at a consumer goods company by analyzing warehouse proximity, SKUs distribution and order history, resulting in 52% reduction in delivery delays
• Overhauled procurement, inventory and quality workflows at a $5B industrial player by building budget approval thresholds, barcode-based inventory tracking, and customized SKU-based inspections, reducing returns by 73%
• Launched fund allocation tool for World Bank to grant $500M to 170 research centers (50K employees) by automating grant approval process, fund usage tracking, and reporting, reducing grant approval time by 45%
Degree Programs
Master of Business Administration
- University of Virginia Darden School of Business
- Master of Business Administration
- Aug 2012 - May 2014
Bachelor of Engineering in Electrical Engineering
- Birla Institute of Technology
- Bachelor of Electrical Engineering
- Aug 2003 - May 2007
Self-taught Full-stack Development
- Self-taught Full-stack Development
- Aug 2020 - Jul 2022
Licenses and Certifications
No Licenses or Certifications Found.