Product Owner
- American Express
- Full-Time
- New York, United States
- Apr 2022 - Present · 2 mos
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Building customer centric products @ Amex
A highly motivated individual with strong problem-solving capabilities used to mitigate risks and issues, allowing projects to meet deadlines, budgets and objectives.
Self-starter with great ability to work on multiple tasks, team player with excellent organization skills and problem solver with keen attention to business partner needs and details.
Skills
Evaluated for Associate Product Manager and
Generalist PM role archetypeⓘ
Performance by Category
Communication
Strategy
Design
Technology
Execution
Go-to-market
Performance by Skill
Skill Progression
Experience
Associate Product Management Intern
- Unidos
- Full-Time
- New York City Metropolitan Area
- Dec 2020 - Apr 2022 · 1 yr 5 mos
• Develop Minimal Viable Product (MVP) to bring financial wellness to 61 million members of the Latino community
• Conduct in depth research to identify 91 government and non-government programs that were designed to support low income households and immigrants
• Build a SQL database of benefits, to accurately match customers’ needs and eligibility criteria of the same
Venture Fellow | Cohort 1
- Venture Cooperative
- Full-Time
- New York City Metropolitan Area
- Jun 2021 - Dec 2021 · 7 mos
Operations Intern
- Uncommon Goods
- Full-Time
- Brooklyn, New York, United States
- Oct 2020 - Dec 2020 · 3 mos
• Using Excel and Replicon, created three reports per day to conduct headcounts of 2,130 team members
• Managed and communicated team members schedules across three shifts, resulted in 76% attendance
• Collaborated with various departments on special projects, to meet demands
Founder & CEO
- Averynikel LLC
- Full-Time
- Charlotte
- Jul 2018 - Feb 2020 · 1 yr 8 mos
• Managed day to day Fulfilled by Amazon (FBA) operations, including sourcing of suppliers for merchandise, creating new product listings and inventory management
• Forecasted and made purchasing decisions using advanced Excel skills while factoring in lead time and demand
• Maintained average monthly sales of $4K with 92% positive customer feedback
• Additional responsibilities also include small business tax reporting, marketing and developing pricing strategies.
Financial Crime Consultant II
- Wells Fargo
- Full-Time
- Charlotte, North Carolina Area
- Oct 2018 - Sep 2019 · 1 yr
• Responsible for investigative research, root cause analysis and consulting regarding highly complex financial crime transactions across multiple businesses
• Solved a total of 786 cases in a year with an average of three cases per day which consisted of low, medium and high priority followed by suspicious activity report filing
• Complied with regulatory requirements including Bank Secretary Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act
Office Manager
- Motel 6
- Full-Time
- Wytheville, Virginia
- Jan 2015 - Aug 2018 · 3 yrs 8 mos
• Created and presented monthly occupancy, revenue, and forecast reports in Excel for management to analyze sales trends and make adjustments to marketing strategy as needed
• Increased revenue by executing effective business strategies, including partnering with local construction businesses, which resulted in improvement in occupancy rate from 49% to 62%
• Maintained a 95% customer satisfactory rating over almost two years, covering categories such as cleanliness, safety, staff friendliness, and pricing
BTO Student Intern
- VCCS Shared Services Center
- Full-Time
- Daleville, Virginia
- Jun 2017 - Aug 2017 · 3 mos
• Collaborated with customers and staff via surveys and meetings to better understand business development needs
• Designed a customer journey map for the organization using business performance and behavioral data
• Effectively researched and identified drawbacks within the Travel & Expense department and reduced the rejected reimbursement reports by 33%
Degree Programs
Master of Business Administration – MBA
- Zicklin School of Business
- 2020 - 2022
Bachelor’s Degree, Corporate Finance
- Virginia Tech
- 2016 - Jun 2018
Associate’s degree, Business Administration and Management, General
- Wytheville Community College
- 2014 - 2016
High school
- Bharatiya Vidya Bhavans
- 2004 - 2014
Licenses and Certifications
Venture Capital
- Future VC
- Issued Aug 2021 · No Expiration Date
MySQL for Data Analytics and Business Intelligence
- Udemy
- Issued Jun 2020 · No Expiration Date
Bloomberg Market Concepts (BMC)
- Bloomberg LP
- Issued Nov 2017 · No Expiration Date
Six Sigma Green Belt
- IISE Manufacturing and Design Division
- Issued Mar 2018 · Expired Mar 2022