Srinivas D
Skill Score
Rookie (2/6)
152
Industries
No Industries Found
Contact
Skills
Evaluated for Senior Product Manager and Consumer PM role archetype
Performance by Category
Communication
0%
Strategy
0%
Design
0%
Technology
0%
Execution
0%
Go-to-market
0%
Top Skills
API integration Data retrieval Relationship building Metrics definition Listening Negotiation Stakeholder alignment Agile methodologies Performance tracking Growth experiments Market analysis
Skill Progression
Experience

Senior Product Manager

Product: Credit Cards (Secured and unsecured) DIY and Assisted
• Spearheaded digital transformation of credit cards acquisition & achieved 96% digital sourcing (ETB & NTB)
• Implemented customer journeys of credit cards in DIY and assisted channels, achieved 70% growth in leads
• Ideated and implemented centralized Lead Management System from conception to launch in 12 months
• Created UI mock-ups, PRDs & led a team of 8 engineers overseeing development from concept to launch
• Designed & integrated KYC – eKYC, vKYC, & CKYC for end-to-end digital on-boarding of new customers
• Built enhanced DIY journeys for instant virtual card on Salesforce by integrating NSDL, CIBIL, UIDAI, BRE
• Monitored product funnel to analyse customer behaviour in journey & improved conversion rate by 20%
• Conducted customer & market research to identify friction points in customer journeys, reduced drop-off rate
• Identified cross-sell opportunities from Retail liabilities vertical and increased cross-sell leads by 30%
• Product SPOC for go-to market strategy and launch of new credit cards product, features on digital channels

Product: Credit Cards – Myntra, Indigo and PVR
• Prepared & presented dashboards of channel-wise sales, conversion rate, approval rate to Business Heads
• Designed customized digital journey for credit card application on Myntra app for Kotak Myntra credit card
• Leveraged transaction data on Myntra platform and unleashed potential to on-board 2cr+ Myntra customers
• Designed integrations for Indigo partner for seamless application of 6E Kaching credit card on Indigo website
• Forged partnerships with Indigo, PayTM & Policy bazaar to run campaigns, on-boarded 4L+new customers
• Liaised with vendor, partners & designers to develop & integrate APIs & UI/UX in Agile methodology

Achievements
• Liaised with cross-functional teams – IT, Policy and Compliance teams & achieved 100% regulatory compliance
• Revamped existing customer journeys for enhanced customer experience and reduced drop-offs by 30%
• Member of Kotak Young Leaders Council – 40 selected out of 2000 eligible employees in a rigorous process
• Led governance meetings with senior management to identify & resolve potential bottlenecks, conflicts, issues
PRE-MBA WORK EXPERIENCE

Project Details: Line Balancing – Identifying opportunities to reduce manpower in the production lines Roles & Responsibilitie s
• Performed process mapping of production lines at a tier 1 automotive parts supplier, analysed mfg. process
• Performed time & motion study, identified opportunities to optimize manpower and increase production
Achievements
• Implemented line balancing and achieved potential reduction of manpower by 8% in two production lines

Technology Specialist

Project Details: Customer On-boarding & CRM
Roles & Responsibilities
• Led a 6-member team responsible for Customer On-boarding Due Diligence using Cloud platform
• Handled end-to-end automation of IBM Business Process Management application using Selenium
• Liaised between multiple stakeholders – development, DevOps & QA teams, BA and performed RCA
• Worked on SOAP UI, Oracle SQL, Splunk, ALM, JIRA, RRC and RTC, MS Excel, PowerPoint
Achievements
• Awarded Wells Fargo Champion award which is the highest form of appreciation given to team members

Senior Software Engineer

Project Details: Retirement plans & Insurance
Roles & Responsibilities
• Led a 4-member team responsible for end to end testing of Plan Focus application on Cloud platform
• Handled execution of software testing lifecycle of Remittance Centre project from analysis to sign off
• Oversaw project status, milestones achieved and timelines using QlikView & Tableau dashboard tools
• Demonstrated newly developed features to the US business partners, clients & product owners
Achievements
• Conceptualised & designed Gamification dashboard to identify top performers of the team every week
SUMMER INTERNSHIP

Degree Programs

MBA

Bachelor of Technology

Licenses and Certifications

No Licenses or Certifications Found.