Consultant
- SMEs and an Enterprise
- Full-Time
- Jan 2024 - Jan 2025
Implement a new onboarding process for a financial services app, boosting activation rates and improving Day 1 and Day 30 retention by 25% and 20% respectively, exceeding industry benchmarks Redesign checkoutflow for a 5-website flower shop for smoother payment processes, by leveraging CX KPIs, reducing cart abondonmet by 8-15% and churn by %10 Introduced social features (leaderboards, in-app messages, gamification) and a premium feature for a sports app, boosting session length, session frequency and DAU Optimise ads and market positioning enable cost effective growth strategies SMEs to drive revenue TailorAI chatbot implementation for an international healthcare agency, improve leads by 15%+, response times and conversions