Director of Product Management
- Varicent
- Full-Time
- New York, NY, USA
- Jul 2021 - Apr 2023
Product leader for team of 3 at $100M+, PE-backed B2B sales performance management (SPM) platform.
• Launched new SaaS product – comp management for SMB/MM; led discovery with early customers, through execution with design and engineering to release new features and critical fixes as the business quickly scaled from $0 to $1M in ARR.
• Implemented consistent PM processes and tools (goals/themes, weekly roadmap updates, boosted feedback quality and volume), emphasizing user interviews, ruthless prioritization, and timely execution. Greatly increased on-time roadmap delivery.
• Guided product strategy and UI/UX refresh for legacy enterprise platform to modernize end-to-end customer experience and increase client retention (consistently achieved >105% net renewal rate).
• Teamed with leadership in design, engineering, product marketing, sales, and customer success, to develop innovative features and solve urgent pain points, and presented weekly progress and recommendations to executives.
• Managed and mentored PMs on career goals and development; coached 2 PMs to promotions and forged lasting relationships.