•Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
•Greeted visitors and customers upon arrival, offered assistance, answered questions to build good customer relationship and retention.
•Handled tasks and responsibilities for front desk officer during periods of understaffing.
•Collaborated with housekeeping and laundry department to handle guest requirements from check-in through check-out.
? Taught English
? Anchored successful academic programmes varying from quiz competitions, debate competitions, etc.
? Other duties as assigned by the school authority.
? Motivating the sales team to achieve the best results possible.
? Setting activities and revenue targets for members of the sales team.
? Attending key meetings with members of the sales team.